IT Operations Engineer / Administrator (Exchange, Informatica)

JSG (Johnson Service Group, Inc.); Chattanooga (TN); Hybrid; USD 93,478 - 133,136; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance options

401(k) plan

Weekly pay

Job summary

A prominent service provider is seeking an IT Operations Engineer/Administrator for a long-term contract in Chattanooga, TN. This role involves providing expert support and ensuring compliance in platform operations, with opportunities for remote work. Candidates should have a strong background in IT environments and a relevant bachelor's degree. Compensation is competitive at up to $82.25 per hour and includes various benefits such as medical insurance and a 401(k).

Qualifications

• Experience as an IT Operations Engineer/Administrator in large-scale environments.
• Ability to mentor others on complex issues.

Responsibilities

• Serve as a technical expert in platform operations engineering.
• Conduct root cause analysis and lead corrective actions.
• Ensure compliance with infrastructure configurations and designs.
• Provide Tier 3 expert support on a 24x7 basis.

Skills

Technical expertise in platform operations engineering

Problem-solving skills

Analytical skills

Communication skills

Middleware platform knowledge

Cloud hosting solutions

Education

Bachelor's degree in computer science or related field

Tools

Windows

VMware

Unix-based operating systems

Informatica

Business intelligence tools

Job description

Overview

IT Operations Engineer / Administrator (Exchange, Informatica) is a long-term contract opportunity with Johnson Service Group (JSG). Location: Chattanooga, TN with a remote option for an exceptional candidate; occasional on-site visits may be required.

Hourly Rate: up to $82.25 p/h

Citizenship: U.S. Citizenship is required

Client Location: Chattanooga, TN – (REMOTE option for an exceptional candidate, perhaps once a quarter, being expected to go on site at most.)

Responsibilities

• Serves as the company\'s technical expert in platform operations engineering and provides daily authoritative advice in support of the engineering design process. Works with peers to analyze the performance of components and systems to troubleshoot, evaluate performance, and determine capacity.
• Uses root cause analysis, corrective actions, tactical planning, and strategic planning to lead and own areas, including correcting problems, improving response times/methods, and leading long-term investment plans required to provide sufficient support for IT services to the business.
• Acts as coordinator to ensure that infrastructure stays in compliance with configurations, patches, and approved designs. Active participant, leader, and owner in the change management process to properly execute change with minimum impact to the services provided.
• Actively engaged in improving and automating change processes.
• Provide Tier 3 expert support to IT peers as needed to properly support the IT Infrastructure on a 24x7 basis, including on-call duties, shift work, and emergency support, vendor coordination, and business coordination.
• Requirements include travel to various locations away from the primary work site.
• Expert resource for a broad subject area of technology.
• Ability to mentor A and B levels on complex issues impacting the infrastructure and company business processes.
• Expert knowledge of middleware platforms, such as but not limited to web application servers (IIS, WebSphere, WebLogic, Tomcat, Apache); business intelligence (Cognos, Tableau, OBIEE); integration (Tibco, SSAS, SSRS, SSIS, Informatica); mobile computing platforms including SOA and security confirmation and management of those platforms; cloud hosting solutions like VMware, AWS, Microsoft Azure.
• In-depth knowledge and understanding of a broad range of management, computing, and networking technologies.
• Advanced knowledge of Windows, VMware, and Unix-based operating systems.
• A bachelor\'s degree in computer science, engineering, business administration, or related field of study; or equivalent education, training & experience.

Qualifications

• Experience as an IT Operations Engineer/Administrator or equivalent in large-scale IT environments.
• Strong problem-solving, analytical, and communication skills.

Benefits and About JSG

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

#D300