IT/Operations Department Assistant

AmeriServ Financial Bank; Johnstown (Cambria County); On-site; USD 42,000 - 60,000; Full time

Job summary

AmeriServ Financial Bank in Johnstown, PA seeks an IT Administrative Specialist to perform a broad range of office tasks in support of the CIO and technology team. You will handle administrative duties, budget monitoring, purchasing, vendor coordination, and documentation.

This role requires an Associate's degree or certificate in IT or administration and at least two years of related experience, plus strong organizational, communication, and multitasking skills.

Qualifications

• Associate's degree or certificate in IT or administration required.
• At least two years full-time related IT or administrative experience and strong organizational/communication skills.

Responsibilities

• Provide general administrative assistance for CIO-supervised areas.
• Monitor and report IT cash flow and prepare monthly budgets.
• Assist with IT purchases, prepare purchase orders, interact with vendors and track invoices.
• Prepare bid/RFP materials and distribute related communications.
• Maintain annual maintenance agreement information with the Manager of Technology.
• Compose and prepare minutes for Committee and Team meetings under the CIO's supervision.
• Maintain proficiency with Microsoft Office products and emerging technologies.
• Undertake research and assist with special projects; collect data and produce reports.
• Assume additional responsibilities as required.

Skills

Organizational skills

Customer-service orientation

Team collaboration

Discretion

Multitasking

Initiative

Education

Associate's Degree or Certificate in IT or Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Summary Objective

Performs various administrative duties and assigned project tasks in support of the IT team.

Summary Objective

Performs various administrative duties and assigned project tasks in support of the IT team.

Essential Functions

• Provide general administrative assistance for all areas under the CIO's supervision.
• Monitor and report to the CIO and the Manager of Technology available cash flow of all Information Technology GL accounts. Prepare budgetary information on a monthly basis, or as needed.
• Assist with the purchase of supplies and equipment and the preparation of IT-related Purchase Orders; interact with vendors to provide pricing, availability, and information for requested items; monitor the delivery of IT-related items, and monitor payment of all associated invoices.
• Compile, prepare and distribute bid and RFP proposals and other like materials; answer or direct questions about the process; and prepare acceptance and rejection letters.
• Maintain comprehensive annual maintenance agreement information and work with the Manager of Technology to ensure that they are handled.
• Compose and prepare minutes for all Committee and Team meetings under the CIO's supervision.
• Maintain proficiency with specific office productivity software, such as, Microsoft Office products (Excel, Word, PowerPoint) and other emerging technologies.
• Performs research and undertakes special projects designated by the CIO and managers under the CIO's supervision. Collects data and information and produces reports as requested.
• Assume additional responsibilities as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education

Associate's Degree or Certificate in IT or Administration required.

Experience

At least two years full-time related experience in an IT or Administrative field required. Outstanding organizational skills; strong customer-service orientation; experience working in a team environment; self-directed and self-motivated with ability to multi-task, work independently, use initiative, make decisions and manage time; requires high level of proficiency in computer software, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint; exercises confidentiality, diplomacy and discretion; excellent interpersonal, verbal and written communication skills and a high level of professionalism required.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands

The employee is frequently required to: 1) Type or otherwise work with fingers; 2) Talk expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers or clients accurately, loudly, or quickly; 3) Hearing – perceiving the nature of sounds at normal speaking levels with/without correction. Ability to receive detailed information through oral communication, and make the discriminations in sound; 4) Specific vision abilities required by this job include: viewing a computer monitor; extensive reading.
Sedentary work may require occasionally lifting of up to 25 pounds and/or move up to 25 pounds. This work involves sitting most of the time with walking and sitting.

Travel

No travel is required for this position except for occasional meetings.

REQUIRED/ PREFERRED EDUCATION And EXPERIENCE

Associate's degree or Certificate in IT or Administration is required. At least two years full-time related experience in an IT or Administrative field required. Outstanding organizational skills; strong customer-service orientation; experience working in a team environment; self-directed and self-motivated with ability to multi-task, work independently, use initiative, make decisions and manage time; requires high level of proficiency in computer software, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint; exercises confidentiality, diplomacy and discretion; excellent interpersonal, verbal and written communication skills and a high level of professionalism required.