IT Operations Analyst III

State of Nebraska; Oklahoma; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

Retirement plan

Tuition reimbursement

Life insurance

Health insurance

Dental & vision insurance

Employee assistance

Job summary

State of Nebraska is seeking an IT Operations Analyst III in Lincoln to lead major IT functions, design and optimize IT environments, and mentor engineers. The role includes on-premise and cloud work, plus documentation and process development.

The position offers extensive benefits, training, and advancement in a large state employer. Experience with network planning, systems engineering, and PSLF-style benefits may be relevant. Apply through the State's career site.

Qualifications

• Associates or two-year technical degree in computer engineering/science, communications/electronic equipment, or related discipline of study and 3–5 years of work experience.
• Three additional years of applicable work experience can substitute for a degree.
• Any equivalent combination of education and experience will be considered.

Responsibilities

• Provide technical lead level support for IT environments on premise and in the cloud.
• Act as a liaison between upper management and teammates; support clients.
• Develop and maintain procedures and processes; create documentation.
• Assist clients and other information technology employees; other duties as assigned.

Skills

Hardware knowledge

Networking basics

Documentation

Time management

Problem solving

Education

Associates or technical degree in computer engineering/science or related field

Job description

The work we do matters!

Hiring Agency:

Administrative Services - Agency 65

Location:

Lincoln, NE

Hiring Rate:

$36.111

Job Posting:

JR2026-00028750 IT Operations Analyst III (Open)

Applications No Longer Accepted On

(If no date is displayed, job is posted as open until closed):

Job Description:

The Office of the Chief Information Officer does not sponsor STEM or non-immigrant work visas for this position.

Under limited supervision and direction of the IT Supervisor, Performs major IT functions; Responsible for planning, designing, development, optimization, documentation, maintenance, and performance of the State's IT environments. establishes procedures, guidelines and standards; performs related work as assigned. This position will be responsible for mentoring and guiding systems engineers with advanced problem resolution skills.

Look at what we have to offer!

• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% (that's not a typo!) state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Fun, inviting teammates
• A safe and secure environment

At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority. Apply to join our team today!

Job Duties:

Candidate will provide technical support at a technical lead level for our IT environments on premise and in the cloud. Acting as a technical liaison between upper management and subordinate teammates and offer support to our clients. Developing and maintaining procedures and processes, creating documentation, and assisting clients and other information technology employees. Other duties as assigned and within the scope of the classification.

Requirements / Qualifications

Minimum Qualifications:

Associates or other similar two year technical degree in computer engineering/science, communications/electronic equipment, or related discipline of study AND three to five years of work experience strategic work planning, and conducting the installation, maintenance, and upgrade of equipment and components of a large communications network in addition to performing the analysis of network/electronics equipment and preparing related technical recommendations; three additional years of applicable work experience can be substituted for a degree. Any equivalent combination of education and experience will be considered.

Preferred Qualifications:

A working knowledge of infrastructure, server environments, application management, and basic networking.

Other

Regular and reliable attendance required.

Knowledge, Skills, & Abilities:

• Advanced knowledge of computer hardware and software.
• General knowledge of local and wide area network systems.
• Knowledge of client/server network protocols and Internet/Intranet applications.
• Skill in delivering responsive, quality customer service.
• Ability to write clear and concise documentation of systems and procedures.
• Ability to successfully apply information engineering techniques; ability to design a data centered information system; ability to effectively design and use relational databases; ability to effectively test and debug systems and programs.
• Ability to accurately estimate time and cost requirements in project development and implementation.
• Ability to read, understand, and apply information from technical manuals.
• Ability to plan, organize, and meet schedules and time lines for assigned work.

If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.