IT Operational Readiness & Governance Leader

LUMA Energy; San Juan (PR); On-site; USD 120,000 - 160,000; Full time

Job summary

LUMA Energy in Puerto Rico is seeking a Senior IT Governance Leader to direct the governance framework across IT, OT, and Cybersecurity, focusing on readiness, SOP governance, and knowledge management. You will ensure standardized, resilient operations and drive continuous improvement.

You will oversee change management processes, CAB activities, risk mitigation, and performance measurement, while developing your team and aligning with organizational priorities.

Qualifications

• Bachelor’s degree in IT/CS/IS or related field.
• 5 years’ experience in a similar role with people management.
• 5 years in IT Operations, Change Management, or Process Governance.

Responsibilities

• Lead IT Operational Readiness governance and documentation standards.
• Implement SOP and Knowledge Management programs.
• Identify and mitigate operational risks and single points of failure.
• Manage budgets, plans, resources, and performance objectives.
• Monitor KPIs to measure readiness and governance effectiveness.
• Develop and coach team members for growth and engagement.
• Oversee Change Management and CAB activities.
• Ensure compliance with policies and regulatory standards.
• Plan restoration and emergency preparedness activities.

Skills

Operational Governance

Operational Readiness

Change Management

Knowledge Management

Business Continuity

Education

Bachelor's degree in IT/CS/IS or related field

Job description

LUMA Energy in Puerto Rico is seeking a Senior IT Governance Leader to direct the governance framework across IT, OT, and Cybersecurity, focusing on readiness, SOP governance, and knowledge management. You will ensure standardized, resilient operations and drive continuous improvement.

You will oversee change management processes, CAB activities, risk mitigation, and performance measurement, while developing your team and aligning with organizational priorities.