IT & New Restaurant Opening Coordinator (Onsite)

CornerStone Technology Talent Services; Addison (TX); On-site; USD 34,000 - 55,000; Part time

Job summary

Cornerstonetechtalent in Addison, TX is seeking an IT Support Specialist and New Restaurant Opening Coordinator to support restaurant technology operations and coordinate readiness for new locations. The role combines hands-on POS and IT support with project tracking, vendor coordination, and clear communication during openings.

About 60% of the workload focuses on opening coordination and 40% on IT support, with delivery tracked via a project tracker and proactive status updates.

Qualifications

• At least 3 years of hands-on IT support experience, including POS or restaurant/retail technology support.
• Proficiency with Windows devices, POS peripherals, printers, basic networking, and connectivity.
• Experience using ticketing systems and project trackers to manage deadlines.
• Strong organization, time management, prioritization, vendor coordination, and follow-through.
• Clear written and verbal communication with technical teams, vendors, and business stakeholders.

Responsibilities

• Coordinate IT activities from early planning through restaurant opening and operational handoff.
• Maintain a project tracker covering milestones, task owners, deadlines, dependencies, vendor commitments, outstanding issues, and escalation dates.
• Work with restaurant operations leadership to align technology deliverables with construction, training, and opening schedules.
• Follow up with IT support, restaurant systems, infrastructure, cybersecurity, vendors, and other partners until actions are complete.
• Coordinate or place assigned, authorized orders for POS equipment, computers, network equipment, internet services, phones, software, and licenses.
• Track shipments, equipment staging, partner-led configuration, testing, installation schedules, and site readiness.
• Identify blockers early, engage the responsible parties, and communicate recovery actions.
• Provide proactive status updates and elevate delays or decisions affecting opening readiness.
• Improve opening checklists, procedures, readiness reviews, and operational handoffs.

Skills

IT support

POS support

Troubleshooting

Ticketing systems

Project coordination

Vendor coordination

Communication skills

Time management

Onsite work

Tools

Microsoft 365

Freshservice

ServiceNow

NCR Aloha

Job description

Cornerstonetechtalent in Addison, TX is seeking an IT Support Specialist and New Restaurant Opening Coordinator to support restaurant technology operations and coordinate readiness for new locations. The role combines hands-on POS and IT support with project tracking, vendor coordination, and clear communication during openings.

About 60% of the workload focuses on opening coordination and 40% on IT support, with delivery tracked via a project tracker and proactive status updates.