IT & Network Support Technician II

Family Service Association; San Antonio (TX); On-site; USD 48,000 - 52,000; Full time

Job summary

Family Service Association in San Antonio is looking for a MIS Technician II to provide technical support and problem resolution for our IT and telecommunications systems. The successful candidate will assist staff in resolving technology-related issues while ensuring alignment with Social Determinants of Health.

Qualified applicants should have IT certifications, strong experience in helpdesk support, and proficiency in network configurations. Fluency in English and Spanish is desirable, and the position is on-site with a pay rate of $24.00 per hour.

Qualifications

• CompTIA A+, Network+, and Security+ Certification or comparable Microsoft certifications required.
• Experience in configuring and supporting TCP/IP networks.
• Three years of experience in end-user helpdesk support.

Responsibilities

• Provide technical support for the Agency’s IT and Telecommunication Systems.
• Assist staff with technology-related issues through remote or onsite support.
• Ensure services align with Social Determinants of Health.

Skills

CompTIA A+

Network+

Security+

Microsoft Windows 7/10

Microsoft Office Suite

TCP/IP network configuration

Fluent in English and Spanish

Education

Bachelor's or technical degree in Computer Information Systems or related field

Job description

Family Service Association in San Antonio is looking for a MIS Technician II to provide technical support and problem resolution for our IT and telecommunications systems. The successful candidate will assist staff in resolving technology-related issues while ensuring alignment with Social Determinants of Health.

Qualified applicants should have IT certifications, strong experience in helpdesk support, and proficiency in network configurations. Fluency in English and Spanish is desirable, and the position is on-site with a pay rate of $24.00 per hour.