IT Network Support Engineer

Envera Systems; Saint Petersburg (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

A cloud-first security technology company in Saint Petersburg is seeking an IT Network Support Engineer. This role is responsible for maintaining the network backbone for AWS-hosted security solutions. The ideal candidate will have over 5 years of experience in cloud support and network security, with a preference for FortiGate certification. Join a high-performance team delivering advanced technology solutions in security systems services.

Qualifications

• 5+ years supporting cloud (AWS), network security, and enterprise firewall solutions.
• Understanding of modern cloud/mobile platforms and IoT device management.
• FortiGate certification strongly preferred.

Responsibilities

• Administer secure AWS VPCs, site-to-site VPNs, and network access controls for IoT edge devices.
• Configure, monitor, and troubleshoot FortiGate firewall rules, cloud policies, and network routing.
• Support scalable integrations with mobile/web apps and proprietary security platforms.
• Diagnose incidents and performance issues using monitoring tools and SIEM integrations.
• Document resolutions and contribute to technical process improvement.

Skills

Cloud (AWS)

Network security

Enterprise firewall solutions

Incident response

Education

Bachelor's degree in networking, IT, or related discipline

Tools

FortiGate

Job description

Join to apply for the IT Network Support Engineer role at Envera Systems.

About The Organization

Envera Systems is a rapidly growing cloud-first security technology company specializing in live-monitored access control and active video monitoring for residential communities. We foster a high-performance, team-driven culture delivering advanced, scalable, and secure technology solutions.

Description

This position maintains and secures the network backbone for Envera's AWS-hosted security solutions and thousands of IoT field devices. Provide Tier II/III support for cloud, network, and security infrastructure spanning AWS environments, FortiGate firewalls, and customer IoT installations.

Responsibilities

• Administer secure AWS VPCs, site-to-site VPNs, and network access controls for IoT edge devices.
• Configure, monitor, and troubleshoot FortiGate firewall rules, cloud policies, and network routing.
• Support scalable integrations with mobile/web apps (Flutter/React front ends) and proprietary security platforms.
• Diagnose incidents and performance issues using monitoring tools, SIEM integrations, and follow incident response protocols.
• Document resolutions, contribute to technical process improvement, and communicate complex concepts to customers and internal teams.

Qualifications

• Bachelor's degree or equivalent experience in networking, IT, or related discipline.
• 5+ years supporting cloud (AWS), network security, and enterprise firewall solutions.
• Understanding of modern cloud/mobile platforms and IoT device management.
• FortiGate certification strongly preferred.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Information Technology

Industries

• Security Systems Services