Network Engineer

Agio; McKinney (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Agio is seeking a Tier 3 Network Engineer in McKinney, TX to design, implement and troubleshoot advanced network solutions. You will work with Fortinet, Palo Alto, and Cisco/Meraki platforms and interact with both technical teams and C-level stakeholders.

The role requires 5+ years in network engineering, strong routing (OSPF/BGP/EIGRP), SD-WAN, cloud networking (Azure/AWS), and a proven ability to translate complex concepts into business terms. On-call rotation and mentoring duties are included.

Qualifications

• 5+ years in network engineering, MSP or service provider preferred.
• Strong expertise in Fortinet, Palo Alto, and Cisco Meraki platforms.
• Solid understanding of TCP/IP, routing (OSPF, BGP, EIGRP), VLANs, VPNs and firewalls.
• Experience with SD-WAN, cloud networking (Azure/AWS), and multi-site deployments.

Responsibilities

• Design and implement secure, scalable network solutions using Fortinet, Palo Alto, and Cisco Meraki platforms.
• Act as an escalation point for complex network issues from Tier 1-3 support.
• Provide expert troubleshooting for firewalls, VPNs, SD-WAN, switching, and wireless networks.
• Perform network assessments, capacity planning and performance optimization.
• Develop and document network architecture and implementation plans.
• Collaborate with project managers and client stakeholders, presenting technical solutions to executives.
• Participate in on-call rotation and respond to critical incidents.
• Mentor junior engineers and share knowledge within the team.

Skills

Network engineering

Executive communication

Mentoring

On-call support

Escalation handling

Education

Fortinet NSE4+, PCNSE, CCNP, Meraki CMNA/ECMS

Tools

Fortinet Suite

Palo Alto Networks

Cisco Meraki

Job description

Position Summary

The Tier 3 Network Engineer will serve as a senior technical resource within our engineering team, responsible for the design, implementation, and advanced troubleshooting of complex network solutions. This individual must have extensive hands‑on experience with Fortinet, Palo Alto, and Cisco/Meraki technologies, and be comfortable interfacing directly with both technical teams and executive leadership (including C‑level stakeholders).

Key Responsibilities

• Design and implement secure, scalable, and resilient network solutions using Fortinet, Palo Alto, and Cisco Meraki platforms.
• Act as an escalation point for complex network issues escalated from Tier 1, Tier 2, and Tier 3 Support.
• Provide expert troubleshooting for a wide range of network environments including firewalls, VPNs, SD-WAN, switching, and wireless networks.
• Perform network assessments, capacity planning, and performance optimization.
• Develop and document network architecture and detailed implementation plans.
• Collaborate with project managers and client stakeholders, including presenting technical solutions to C‑Suite executives in a clear, business‑oriented manner.
• Participate in on‑call rotation and respond to critical incidents as needed.
• Mentor junior engineers and assist in internal knowledge sharing.

Requirements

• 5+ years of experience in network engineering roles, preferably in an MSP or service provider environment.
• Strong expertise in Fortinet (FortiGate, FortiSwitch, FortiAP, FortiManager, FortiAnalyzer), Palo Alto Networks (NGFW, Panorama, Prisma, Strata), and Cisco/Meraki (ASA, ASR, MX, MR, MS).
• Experience designing and deploying secure network solutions for SMBs and mid‑market enterprises.
• Strong understanding of TCP/IP, routing protocols (OSPF, BGP, EIGRP), VLANs, VPNs, NAT, and firewalls.
• Experience with SD-WAN, cloud networking (Azure/AWS), and multi-site deployments.
• Proven ability to diagnose and resolve high‑impact network issues efficiently.
• Excellent communication and interpersonal skills; able to translate technical jargon for business audiences.
• Comfortable presenting technical solutions and strategy to C‑level executives.
• Relevant certifications are strongly preferred (e.g., Fortinet NSE4+, PCNSE, CCNP, Meraki CMNA/ECMS ).