IT Network Operations Manager — Strategic Partner

Westchester Medical Center Health Network; Town of Mount Pleasant (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Westchester Medical Center Health Network is seeking a Network Manager, IT Operations, to act as a strategic partner and mentor across the IT departments network-wide. This role ensures efficient operation, guides executive-level initiatives, and provides high-level administrative support to leadership.

The ideal candidate will lead cross-functional IT operations, manage budgets, and drive process improvements while maintaining HIPAA compliance and strong cybersecurity posture across the network.

Qualifications

• Bachelor's degree in IT, business, healthcare administration, or related field; equivalent experience accepted.
• Master's degree preferred.
• PMP or other project management certification preferred.

Responsibilities

• Act as trusted advisor and strategic thought partner to executive leadership across IT.
• Draft and manage executive communications, presentations, and reports.
• Facilitate and manage executive meetings, planning sessions, and reviews.
• Identify and resolve IT department performance issues across the network.
• Monitor and report IT department performance metrics and cybersecurity updates.
• Develop and maintain efficient IT administrative processes and procedures.
• Assist in IT budget development, expense tracking, and vendor invoices.
• Prepare and present regular IT performance, project status, and KPI reports.
• Develop, implement, and maintain IT policies ensuring HIPAA compliance and best practices.

Education

Bachelor's degree in Information Technology

Bachelor's degree in Business Administration

Bachelor's degree in Healthcare Administration

Master's degree

Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio)

ITSM tools

Data analysis tools

Cybersecurity tools

Job description

Westchester Medical Center Health Network is seeking a Network Manager, IT Operations, to act as a strategic partner and mentor across the IT departments network-wide. This role ensures efficient operation, guides executive-level initiatives, and provides high-level administrative support to leadership.

The ideal candidate will lead cross-functional IT operations, manage budgets, and drive process improvements while maintaining HIPAA compliance and strong cybersecurity posture across the network.