IT Network Administrator: Secure, Multi-Site IT Ops

AFC Industries, Inc.; Berwick (Columbia County); On-site; USD 85,000 - 110,000; Full time

Job summary

AFC Industries, Inc. in Berwick, PA, is seeking a hands-on IT Network Administrator to manage and support our IT infrastructure and internal systems.

This role will support daily operations, assist employees with technical issues, and maintain the stability and security of our network and business-critical applications. You will configure and monitor data backups, support ERP and CRM systems, and set up new users in Active Directory, VOIP phones, and new hardware.

Qualifications

• Associate or Bachelor's degree in Information Technology, Computer Science, or related field.
• 3+ years of IT/network administration or similar role.
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN).
• Experience with firewalls, VOIP systems, and multi-site connectivity.
• Proficiency in Windows Server environments, Active Directory, and Office 365.
• Experience managing and supporting ERP and CRM systems.
• Ability to install, configure, and support desktop and server hardware.
• Excellent troubleshooting, communication, and time-management skills.
• IT certifications (e.g., Network+, CCNA, MCSA/MCSE) preferred but not required.

Responsibilities

• Review service requests and prioritize IT support tickets.
• Participate in IT team meetings for policy updates and budgeting.
• Respond to service requests via email, phone, or in person, resolving hardware/software issues.
• Troubleshoot hardware and software issues directly with users.
• Coordinate with vendors for specialized services or projects.
• Manage and monitor network infrastructure, including firewalls and VPN.
• Configure and monitor data backups and disaster recovery solutions.
• Maintain and support ERP and CRM systems.
• Set up new users in Active Directory, VOIP phones, and new hardware.

Skills

TCP/IP

DNS

DHCP

VPN

Firewalls

VOIP

Active Directory

Office 365

ERP/CRM systems

Windows Server

Education

Associate or Bachelor's degree in IT/CS

Information Technology/Computer Science background

Tools

Active Directory

Windows Server

Office 365

VPN

Job description

AFC Industries, Inc. in Berwick, PA, is seeking a hands-on IT Network Administrator to manage and support our IT infrastructure and internal systems.

This role will support daily operations, assist employees with technical issues, and maintain the stability and security of our network and business-critical applications. You will configure and monitor data backups, support ERP and CRM systems, and set up new users in Active Directory, VOIP phones, and new hardware.