IT Network Administrator I

NC State University; Raleigh (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Retirement Programs

Paid Time Off and Other Leave Programs

12 Holidays Each Year

Tuition and Academic Assistance

Job summary

NC State University is seeking an IT Network Administrator I in Raleigh, NC. The role supports day-to-day operations, implements and maintains core campus network infrastructure, including wired and wireless networks, VPN, IPAM, and related services.

You will work with the software development team to optimize network tool performance and participate in monthly vulnerability assessments. The position requires a bachelor’s degree with zero to two years of relevant experience, strong networking

Qualifications

• Bachelor’s degree with zero–two years of relevant experience or equivalent
• Solid knowledge of core networking concepts (OSI model, TCP/IP, subnets, VLANs)
• Experience with enterprise ticketing workflows and network-monitoring software
• Good communication skills and ability to work in a team environment
• CCNA or equivalent university network infrastructure experience is a plus

Responsibilities

• Plan, organize, and support network installation projects and trackers
• Provide campus-wide connectivity guidance on DNS/DHCP and network options
• Update and document internal procedures to improve efficiency
• Collaborate with software development to optimize network tools
• Conduct monthly software vulnerability assessments
• Maintain on-call coverage for 24/7 support and after-hours maintenance

Skills

Networking fundamentals

TCP/IP & Subnets

VLANs & Wireless

Communication skills

ServiceNow familiarity

Network monitoring

Education

Bachelor’s degree in a related field

Tools

ServiceNow ticketing

Network management tools

Job description

Posting Number: PG194769EP

Internal Recruitment : Yes

Working Title: IT Network Administrator I

Anticipated Hiring Range: $60,000 - $65,000

Work Schedule: 8am to 5pm Monday-Friday, after hours as needed

Job Location: Raleigh, North Carolina

Department : Communication Technologies

About the Department: Communication Technologies (ComTech) is a division of OIT – The Office of Information Technology. ComTech is dedicated to providing communication services to the entire NC State University community. Our department offers a range of services including telephony, wired, wireless, and secured networks. We are proud to serve a growing academic population of over 36,000 students and more than 8,000 faculty and staff. This premiere enterprise network includes over 102,000 network ports and more than 9,000 wireless access points, 16,000 phone lines and more than 1,000 life safety lines. As the network and telephony service provider for NC State University, ComTech is responsible for designing, maintaining, and supporting the data and voice infrastructures, critical facilities and associated components.

Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties: The IT Network Administrator I is responsible for supporting the day-to-day operations, implementation, maintenance, and configuration of the core campus network infrastructure. This includes supporting wired and wireless networks, VPN, IPAM and other critical network services. The position will also serve as a primary operational resource for managing campus-wide installation and other projects, updating internal processes, and collaborating with our software development team to optimize network tool performance. This position will also conduct monthly software vulnerability assessments.

Key Responsibilities & Essential Functions

1. Planning, Organizing, & Project Support

• Project Management & Installation: Oversee project tracking for network installation work, monitoring timelines, and ensuring milestones are achieved systematically.
• Campus Consulting & Support: Provide technical information to campus partners regarding ComTech-provided connectivity solutions, DNS/DHCP services, and specialized network options to support campus business operations.
• Process Improvement: Proactively review, update, and document internal operational procedures and templates to maximize team efficiency.
• Cross-Team Collaboration: Liaison directly with the software and development team to ensure operational tools are used effectively, recommending updates based on live workflow demands.

Technical Knowledge & Infrastructure Deployment

• Equipment Configuration & Deployment: Configure, test, and install networking hardware, switches, routers, and wireless access points in strict compliance with approved architecture, engineering designs, and vendor best practices.
• Network Administration: Administer subnetting, IP addressing, and VLAN assignments within the network address management system.
• Maintenance & On-Call Coverage: Participate in a week-long rotating 24/7 on-call support shift to handle after-hours critical network alerts. Commit to planned before/after-hours maintenance windows to minimize daytime disruption to the university.

Technical Support & Incident Management

• Issue Resolution: Diagnose, troubleshoot, and resolve complex wired/wireless connectivity issues, hardware disruptions, and telephony/data performance degradations across campus.
• Escalation Handling: Actively monitor network monitoring systems, verify problem resolution, and escalate critical or broad-impact campus outages to senior engineers or management when outside standard operating boundaries.

Other Responsibilities:

• One week on-call shift required

Minimum Education and Experience:

• Bachelor’s degree with zero – two years of relevant experience; or an equivalent combination of education, training and relevant experience.

All degrees must be received from appropriately accredited institutions.

Other Required Qualifications:

• Solid working knowledge of core networking principles including the OSI model, TCP/IP, subnets, routing protocols, VLANs, and wireless layers
• Experience utilizing enterprise ticketing workflows (ideally ServiceNow) and network performance monitoring software
• Experience with equipment lifecycle refresh workflows
• Position requires good communication skills, both written and verbal
• Demonstrate the ability to work within a team environment
• Ability to work independently on tasks, develop own work schedule and monitor progress against defined parameters

Preferred Qualifications:

• Experience with Cisco DNA or other equipment automation and configuration solutions
• Experience with network equipment vulnerability and risk assessment
• CCNA or 3-4 years equivalent experience with university network infrastructures
• 2-3 years project management experience

Required License(s) or Certification(s):

• A valid driver’s license is required and must be maintained as a condition of employment.

Valid NC Driver's License required:

Yes

Commercial Driver's License required:

No

Job Open Date:

07/23/2026

Anticipated Close Date:

Open until filled

Special Instructions to Applicants:

In addition to your application please submit a resume and the contact information for at least three professional references.

Position Number:

00105506

Position Type:

EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week):

1.0

Appointment:

12 Month Recurring

Mandatory Designation - Adverse Weather:

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies, Non Mandatory - Emergency Event

Department ID:

516001 - Communication Technologies

EEO:

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.