IT MEDIA SYSTEMS TECHNICIAN II

City of Dawson Creek; Edinburg (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

University of Texas Rio Grande Valley seeks an IT Media Systems Technician II to coordinate daily operations for interactive classes and distance learning. You will install, troubleshoot and maintain classroom multimedia, video networks, cameras, microphones and projectors to support faculty, staff and students.

Responsibilities include managing campus-wide AV systems, training staff, and ensuring optimal performance of multimedia facilities with occasional evening/weekend work and lifting up to

Qualifications

• An Associate's Degree in Information Technology or 60 college credits with 18 IT-related hours.

Responsibilities

• Coordinate installation, operation and support of video network infrastructure.
• Install and monitor campus-wide digital signage and broadcast programming.
• Troubleshoot and repair AV equipment in distance learning classrooms and multimedia spaces.
• Provide daily support and preventive maintenance for digital signage infrastructure.

Skills

Video networking

Troubleshooting

Installation

Documentation

Education

Associate degree in IT

Tools

AV hardware

Video conferencing systems

Networking equipment

Job description

IT MEDIA SYSTEMS TECHNICIAN II

Posting Number: SRGV8985 Number of Vacancies: 1 Location: Brownsville, Texas Department: Infrastructure & Operations FLSA: Non-Exempt

Scope of Job

To coordinate the daily operations pertaining to Interactive classes via distance learning, perform skilled installation, troubleshooting, and maintenance of all assigned IT Media Systems, such as classroom technology systems, video conferencing technology systems in support of UTRGV faculty, students, staff and visitors.

Description of Duties

• Responsible for installation, operation, and support of video network infrastructure.
• Responsible for install of campus-wide digital signage infrastructure, and for activities including uploading of programming and monitoring the broadcast to ensure proper utilization.
• Troubleshoots, maintains and performs complex repairs of AV equipment in hi-tech Distance Learning classrooms and multimedia spaces.
• Provides daily support and preventative maintenance of campus-wide digital signage infrastructure and activities, including uploading of programming and monitoring.
• Provides hardware and software support for IT systems, including but not limited to computer systems, network monitoring systems, network video recording systems, video networking connections, video cameras, microphones/mixers/amplifiers/speakers, projectors, monitors, and media recorders of various types.
• Responsible for installation, troubleshooting, and maintenance of classroom multimedia systems.
• Schedules and coordinates all multimedia needs for high-profile special events by providing the set up and operation of multimedia systems, projection systems and public address audio systems.
• Recommends procedures for operation of smart classrooms, interactive telepresence classrooms and all multimedia facilities as approved by Supervisor.
• Conducts training and develops strategies for staff, faculty, students and other clients on the operations of IT Media Systems to ensure optimal performance.
• Attends seminars and courses to remain current on state-of-the-art instructional technologies.
• Installs and/or upgrades classroom multimedia systems as required, ensuring optimal performance.
• Keeps written records and reports of all activities and scheduled events.
• Manufactures audio/video/computer/control cables and connections as required for new installations/repairs.
• Makes recommendations for tools, equipment, office supplies, etc. for successful daily operations.
• Performs other duties as assigned.

Supervision Received

Specific supervision from assigned supervisor.

Supervision Given

Direct supervision of assigned support staff.

Required Education

Associates Degree in Information Technology field, or 60 hours of College Credit with a minimum of 18 hours in IT related coursework.

Preferred Education

N/A

Licenses/Certifications

None.

Required Experience

• Three (3) years of experience in technical support related to computer hardware, audio, video and computer equipment, multimediadisplay and control systems, networking and/or experience performing software upgrades; or
• Five (5) years of the required experience with a High School Diploma or GED.

Preferred Experience

N/A

Equipment

Use of standard office equipment. Advanced troubleshooting skills related to support of IT multimedia systems. Advanced knowledge in hardware and software related to video, networking, audio/video/multimedia/presentation hardware and software installation, setup, and maintenance. Knowledge in conferencing technology operation and installation.

Working Conditions

Needs to be able to successfully perform all required duties, including setting up and connection of needed systems. Ability to lift equipment up to 30 pounds and perform work on ladders. Construction environment during installation projects along with office environment some travel and evening/weekend work is required.

Other

N/A

Physical Capabilities

N/A

Employment Category

Full-Time

Minimum Salary

Commensurate with Experience

Posted Salary

Commensurate with Experience

Position Available Date

06/03/2026

Grant Funded Position

No

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development.