Media Technology Specialist II

The University of Texas at Dallas

Richardson (TX)

On-site

USD 39,000 - 47,000

Full time

13 days ago

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Job summary

The University of Texas at Dallas' Educational Technology Services seeks a technician to support the immersive projection classroom and the Pixera-based visualization environment, assisting with operations, maintenance, and instruction.

Working with the lead technician, you will diagnose issues, perform preventive maintenance, and help ensure reliable operation while supporting courses that use the immersive system.

Qualifications

High school diploma or equivalent.
A minimum of one year of experience in media technology service, preferably in an education environment.

Responsibilities

Configure, operate, troubleshoot, and maintain Pixera media server software and associated projection, playback, control, and visualization systems.
Diagnose and resolve software, hardware, networking, and system integration issues involving immersive multi-projection environments.
Perform software updates, equipment testing, preventative maintenance, and system calibration.
Work closely with the lead technician to maintain the daily operation and reliability of the immersive projection classroom.
Support faculty utilizing Pixera and immersive visualization technologies by assisting with classroom operation and the implementation of instructional content.
Provide technical assistance and user instruction to faculty, staff, and students on the operation of multimedia equipment, Pixera software, and immersive classroom technologies.
Follow established operational procedures while assisting in maintaining technical documentation and preventative maintenance records.
Install, configure, update, and maintain operating systems, software applications, and media server software supporting classroom and immersive visualization technologies.
Assist in evaluating and implementing new software features, workflows, and emerging technologies that enhance the immersive teaching and learning environment.
Communicate professionally with faculty, staff, students, vendors, and other university departments regarding technical support, classroom operations, and project activities.
Set up and provide technical support for university events as assigned.
Develop proficiency with Pixera media server software and immersive classroom technologies through hands‑on operation, training, and collaboration with the lead technician and Media Services staff.
Participate in ongoing professional development in Pixera, Crestron, Dante, projection systems, media servers, audiovisual networking, and emerging classroom technologies.

Skills

Pixera

Media server

AV systems

Troubleshooting

Technical support

Immersive projection

Education

High school diploma

Tools

Pixera

Disguise

Watchout

Resolume

Hippotizer

Job description

Please see Special Instructions for more details.

Internal candidates will be given priority.

Posting Number

Posting Number S07198P

Position Title

Functional Title

Department

Department Educational Technology Services

Salary Range

Salary Range $43,000.00 (DOQ)

Pay Basis

Pay Basis Monthly

Position Status

Position Status Regular full-time

Location

Position End Date (if temporary)

Posting Open Date

Posting Open Date 08/17/2026

Posting Close Date

Open Until Filled Yes

Desired Start Date

Desired Start Date 09/01/2026

Job Summary

This position supports the preparation, setup, operation, maintenance, troubleshooting, and continued advancement of the university’s immersive projection classroom and its Pixera-based visualization environment. Working closely with the lead technician assigned to the immersive classroom, this position assists with classroom operations, preventative maintenance, technical support, and instructional activities while developing expertise in immersive visualization technologies and advanced audiovisual systems.

The position assists in diagnosing and resolving technical issues, performs preventative maintenance, and helps ensure the reliable operation of the immersive classroom while supporting courses utilizing the immersive projection system. Working collaboratively with faculty, staff, and the lead technician assigned to the immersive classroom, this position provides technical support, production assistance, and classroom operational support while gaining experience with the design, implementation, and delivery of immersive instructional technologies.

Under direct to general supervision provide faculty, staff and students with technical assistance, support, and policy and procedure orientation on media equipment capabilities and operations.

Minimum Education and Experience

High school graduate or equivalent. A minimum of one year of experience in media technology service, preferably in an education environment.

Preferred Education and Experience

Demonstrated aptitude and willingness to learn new software applications, media server technologies, and emerging audiovisual systems.
Experience with Pixera media server software is preferred.
Experience with comparable professional media server platforms (such as Disguise, Watchout, Resolume, Hippotizer, Ventuz, or similar immersive display systems).
Experience supporting advanced projection, immersive visualization, or classroom audiovisual systems.
Experience supporting instructional technology or higher education audiovisual environments is preferred.

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

Configure, operate, troubleshoot, and maintain Pixera media server software and associated projection, playback, control, and visualization systems.
Diagnose and resolve software, hardware, networking, and system integration issues involving immersive multi-projection environments.
Perform software updates, equipment testing, preventative maintenance, and system calibration under established procedures.
Work closely with the lead technician to maintain the daily operation and reliability of the immersive projection classroom.
Support faculty utilizing Pixera and immersive visualization technologies by assisting with classroom operation and the implementation of instructional content.
Provide technical assistance and user instruction to faculty, staff, and students on the operation of multimedia equipment, Pixera software, and immersive classroom technologies.
Follow established operational procedures while assisting in maintaining technical documentation and preventative maintenance records.
Install, configure, update, and maintain operating systems, software applications, and media server software supporting classroom and immersive visualization technologies.
Assist in evaluating and implementing new software features, workflows, and emerging technologies that enhance the immersive teaching and learning environment.
Communicate professionally with faculty, staff, students, vendors, and other university departments regarding technical support, classroom operations, and project activities.
Set up and provide technical support for university events as assigned.
Develop proficiency with Pixera media server software and immersive classroom technologies through hands‑on operation, training, and collaboration with the lead technician and Media Services staff.
Participate in ongoing professional development in Pixera, Crestron, Dante, projection systems, media servers, audiovisual networking, and emerging classroom technologies.

Physical Demands and Working Conditions

Ability to stand, walk, push or pull equipment on carts weighing up to 70 lbs.
Must be able to bend, stoop, reach, climb ladders, and replace equipment at ceiling level.
Able to work evenings, weekends, or other hours as required.
Remote work is not available for this position.

Additional Information

THIS IS A NIGHT SHIFT POSITION.

A remote work schedule is not available for this position.

Will work evenings. May work weekends or other hours as required. The performance of these essential functions requires that the incumbent must be able to stand, walk, push, or pull equipment on cart with wheels, weighing up to 70 lbs., inside or between buildings; must be able to bend, stoop, reach and climb ladders, stretch to reach equipment, and replace equipment at ceiling level.

Special Instructions Summary

Internal candidates will be given priority.

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Supplemental Questions

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