IT MEDIA SYSTEMS TECHNICIAN I
University of Texas Rio Grande Valley
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Job summary
The University of Texas Rio Grande Valley in Edinburg, TX is seeking an IT Media Systems Technician I to manage daily operation, installation, troubleshooting and maintenance of classroom technology, videoconferencing, and digital signage. The role requires an Associate degree or 60 credit hours in IT and 1 year of technical support experience, or 3 years with a high school diploma.
The position is full-time, non-exempt, with potential travel and evening/weekend work.
Qualifications
- Associates Degree in Information Technology field, or 60 hours of College Credit with a minimum of 18 hours in IT related coursework.
Responsibilities
- Provides daily operation, support and preventative maintenance of video networking infrastructure and activities (classes and conferences).
- Performs routine installation, operation, troubleshooting, and maintenance on all assigned systems, including classroom technology systems, videoconferencing systems, computer-conferencing systems, special event media systems, digital signage systems and public address systems.
- Performs hardware and software support for IT systems, including but not limited to computer systems, network monitoring systems, I.P. video recording systems, video networking systems, video cameras, microphones/mixers/amplifiers/speakers, projectors, monitors, and media recorders of various types.
- Tests, troubleshoots, diagnoses and corrects IT Media Systems to ensure proper operations.
- Installs and/or upgrades computer software and operating systems to ensure optimal performance.
- Installs and/or upgrade classroom multimedia systems as required, ensuring optimal performance.
- Keeps written records and reports of all activities and scheduled events
- Manufactures audio/video/computer/control cables and connections as required for new installations/repairs.
- Keeps up to date with information about evolving IT Media System trends for improvements of current systems (upgrades, best practices).
- Makes recommendations for tools, equipment, office supplies, etc. for daily operations.
- Performs other duties as assigned.
Education
Job description
Office Location
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2 nd Floor
Edinburg, TX 78539
Edinburg: (956)665-2451
Brownsville: (956) 882-8205
Office hours:
Monday-Friday
8:00a.m. - 5:00p.m.
SRGV9134
IT MEDIA SYSTEMS TECHNICIAN I
1
Edinburg, Texas
Infrastructure & Operations
1
Non-Exempt
To provide the daily operation, installation, troubleshooting, and maintenance of all assigned IT Media Systems, such as classroom technology systems, videoconferencing technology systems, and digital signage technology systems in support of UTRGV faculty, students, staff and visitors.
- Provides daily operation, support and preventative maintenance of video networking infrastructure and activities (classes and conferences).
- Performs routine installation, operation, troubleshooting, and maintenance on all assigned systems, including classroom technology systems, videoconferencing systems, computer-conferencing systems, special event media systems, digital signage systems and public address systems.
- Performs hardware and software support for IT systems, including but not limited to computer systems, network monitoring systems, I.P. video recording systems, video networking systems, video cameras, microphones/mixers/amplifiers/speakers, projectors, monitors, and media recorders of various types.
- Tests, troubleshoots, diagnoses and corrects IT Media Systems to ensure proper operations.
- Installs and/or upgrades computer software and operating systems to ensure optimal performance.
- Installs and/or upgrade classroom multimedia systems as required, ensuring optimal performance.
- Keeps written records and reports of all activities and scheduled events
- Manufactures audio/video/computer/control cables and connections as required for new installations/repairs.
- Keeps up to date with information about evolving IT Media System trends for improvements of current systems (upgrades, best practices).
- Makes recommendations for tools, equipment, office supplies, etc. for daily operations.
- Performs other duties as assigned.
Specific supervision from assigned supervisor.
Direct supervision of assigned support staff.
Associates Degree in Information Technology field, or 60 hours of College Credit with a minimum of 18 hours in IT related coursework.
N/A
None.
- One (1) year of experience in technical support related to computer hardware, audio, video and computer equipment, multimedia display and control systems, networking and/or experience performing software upgrades, or
- Three (3) years of the required experience with a High School Diploma or GED .
N/A
Use of standard office equipment. Knowledge in hardware and software related to video, networking, audio/video/multimedia/presentation hardware and software installation, setup, and maintenance. Knowledge in conferencing technology operation and installation.
Needs to be able to successfully perform all required duties, including setting up and connection of needed systems. Ability to lift equipment up to 30 pounds and perform work on ladders. Construction environment during installation projects along with office environment some travel and evening/weekend work is required.
N/A
N/A
Full-Time
Commensurate with Experience
Commensurate with Experience
09/03/2026
No
It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.
Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
- Date of Birth
- Gender
- Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.
UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .
Required fields are indicated with an asterisk (*).
- Yes
- No
- Are you now, or previously, employed by The University of Texas System or any of its institutions?
- Yes - I currently am employed by the UT System or its institutions
- Yes - I have previously been employed by the UT System or its institutions
- No - I have never been employed by the UT System or its institutions
- Do you meet the minimum requirements for this position?
- Yes
- No
- Please select your highest level of completed education.
- 6th grade education
- 10th grade education
- High School Diploma or GED
- Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
- Bachelors Degree from an accredited university
- Masters Degree from an accredited university
- Ph. D. or other terminal degree from an accredited university
- None of the above
- Please provide the field of study for your education:
(Open Ended Question)
- Please indicate the number of years of work experience you have directly related to the position in which you are applying for:
- Less than 1 year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- 10 years
- Over 10 years
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