IT Manager: Systems, Security & Strategy Lead

Gibson Arnold & Associates; Denver (CO); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

PTO

Parking stipend

Mass transit stipend

Job summary

Gibson Arnold & Associates seeks an experienced IT Manager to oversee all technology infrastructure and operations. This hands-on role will manage on-prem servers, desktops, printers, phones, software, hardware, and network systems, while advancing strategic IT initiatives.

You will ensure security, performance, and scalability, collaborate with senior leadership on IT strategy, and provide after-hours on-call support as needed.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in IT management.
• Hands-on desktop, network, cybersecurity, and enterprise software management experience.

Responsibilities

• Resolve complex and simple IT issues, providing expert guidance and problem-solving.
• Provide IT helpdesk support for end-users both in-person and via email, phone, and chat.
• Configure and maintain equipment including desktops, laptops, virtual machines, printers, and phones.
• Create and maintain user accounts, including password reset.
• Provide timely support and resolve technical issues for employees.
• Monitor system performance and troubleshoot network, software, or hardware issues as needed.
• Manage IT infrastructure, including servers, databases, networking equipment, and communication systems, including patching, rebooting, and performing physical maintenance.
• Oversee procurement of IT equipment and software, ensuring compatibility with existing systems. Maintain inventory management of hardware, software, and licenses.
• Develop and enforce security protocols to protect the company’s data, systems, and networks from unauthorized access or attacks. Implement disaster recovery and business continuity plans to safeguard critical data and minimize downtime. Conduct regular security audits and risk assessments to identify and mitigate potential vulnerabilities.
• Negotiate contracts, monitor service level agreements (SLAs), and ensure vendors deliver as agreed.
• Editing podcasts and maintaining website and all other social media sites, including posting articles, job advertisements, and regular business updates.
• Collaborate with senior leadership to define and implement the company's IT strategy.
• Stay updated on technological trends and evaluate new tools and solutions to improve system performance and reduce costs.
• Provide on‑call support after hours, as required, to support critical operations

Skills

IT management

Desktop support

Network administration

Cybersecurity

Enterprise software management

Communication skills

Active Directory

DNS

DHCP

Microsoft 365

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

MSCE or equivalent certifications (preferred)

Tools

Active Directory

DNS

DHCP

Microsoft Server/Hyper-V

Microsoft 365

SonicWall

SSL VPN

Job description

Gibson Arnold & Associates seeks an experienced IT Manager to oversee all technology infrastructure and operations. This hands-on role will manage on-prem servers, desktops, printers, phones, software, hardware, and network systems, while advancing strategic IT initiatives.

You will ensure security, performance, and scalability, collaborate with senior leadership on IT strategy, and provide after-hours on-call support as needed.