IT Manager, Operations

ESP Enterprises, Inc.; The Woodlands, Northern (TX, KY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

ESP Enterprises, Inc. in The Woodlands, TX is seeking an IT/OT Infrastructure & Operations Manager to lead technical support and infrastructure teams across corporate and operational environments.

You will oversee end-user support, cloud and on-premises services, security, disaster recovery, and IT/OT integration, while guiding architecture and service standards. The role requires 7+ years in systems or infrastructure engineering and 3+ years leading teams, with strong Microsoft, cloud, and

Qualifications

• Associate degree in Information Technology or related field required.
• Bachelor’s degree preferred.
• 7+ years of experience in systems engineering, infrastructure engineering, or solutions architecture.
• 3+ years of experience leading technical teams.
• Experience supporting both enterprise IT and operational technology environments.
• Strong knowledge of Microsoft technologies, cloud and on-premises infrastructure, networking, cybersecurity, and disaster recovery.

Responsibilities

• Lead distributed teams responsible for end-user support, infrastructure, networks, and operational technology.
• Maintain reliable day-to-day services across cloud, on-premises, and industrial environments.
• Guide infrastructure architecture and engineering decisions with a focus on security, scalability, and resilience.
• Oversee incident response, disaster recovery, and business continuity planning.
• Support the integration and security of IT and OT systems, including industrial control systems.
• Manage vendors, technology projects, service standards, and operational processes.
• Provide technology support for business changes, including acquisitions and system integrations.
• Partner with business and technical leaders to prioritize improvements and resolve operational risks.

Skills

People leadership

IT/OT infra

Cloud & on-prem

Security

Disaster recovery

Incident response

ICS security

Vendor mgmt

Education

Associate degree in Information Technology

Bachelor’s degree preferred

Tools

Microsoft technologies

Job description

IT/OT Infrastructure & Operations Manager

Location: The Woodlands, TX
Work arrangement: On-site

We are recruiting an IT/OT Infrastructure & Operations Manager for an organization with domestic and international operations. This role leads technical support and infrastructure teams while ensuring reliable, secure technology services across corporate and operational environments.

The right person will bring strong people leadership and hands-on experience with enterprise infrastructure, industrial technology, and complex operations.

What you’ll do

• Lead distributed teams responsible for end-user support, infrastructure, networks, and operational technology.




• Maintain reliable day-to-day services across cloud, on-premises, and industrial environments.




• Guide infrastructure architecture and engineering decisions with a focus on security, scalability, and resilience.




• Oversee incident response, disaster recovery, and business continuity planning.




• Support the integration and security of IT and OT systems, including industrial control systems.




• Manage vendors, technology projects, service standards, and operational processes.




• Provide technology support for business changes, including acquisitions and system integrations.




• Partner with business and technical leaders to prioritize improvements and resolve operational risks.

What we’re looking for

• Associate degree in Information Technology or a related field; bachelor’s degree preferred.




• At least 7 years of experience in systems engineering, infrastructure engineering, or solutions architecture.




• At least 3 years of experience leading technical teams.




• Experience supporting both enterprise IT and operational technology environments.




• Strong knowledge of Microsoft technologies, cloud and on-premises infrastructure, networking, cybersecurity, and disaster recovery.




• The ability to lead teams and make sound technical decisions across multiple locations.

This is an opportunity to lead critical technology operations and help shape the infrastructure that supports a complex, growing organization.