Senior Manager Infrastructure Property Technology

ClearpointCo.; Houston (TX); On-site; USD 145,000 - 196,000; Full time

Job summary

ClearpointCo. in Houston, TX seeks a Senior Manager Infrastructure Property Technology to drive the OT and infrastructure program, bridging global tech strategy with on-site property networks.

This leader will guide standards, vendor governance, and complex, strategic tech initiatives across international portfolios. The role focuses on secure, resilient, future-ready infrastructure; the individual contributes as a technical lead for cross-functional teams and ensures rigorous documentation,

Qualifications

• 10+ years of OT infrastructure experience in commercial property or construction sectors.
• Experience managing projects or vendors across multiple time zones and regulatory environments.
• Practical experience with AI tooling to improve efficiency.
• Significant experience in enterprise network/telecom infrastructure supporting distributed environments.
• Experience supporting construction projects or multi-site environments with renovations and transitions.
• Strong vendor coordination and commercial evaluation skills.

Responsibilities

• Identify and manage global/vendor technology partners for property automation, networking, security, and infrastructure.
• Establish vendor relationships and ensure third-party providers meet technical, operational, and commercial expectations.
• Set KPIs and SLAs for third-party services; negotiate enterprise-wide agreements for global scale.
• Evaluate proposals, licensing models, and service offerings; select optimal options.
• Create technical design guidelines for architects and contractors during development or retrofit phases.
• Own design, validation, and enforcement of property network and infrastructure standards (wireless, firewalls, site connectivity).
• Incorporate security and risk considerations in infrastructure architecture (firewalls, redundancy, failover, secure remote admin).
• Act as technical lead among Technology, Management Services, Engineering and Construction teams.

Skills

OT infrastructure

Vendor management

AI tooling

Cybersecurity

Network architecture

Project management

Cross-functional leadership

Procore

Bluebeam Revu

Jira

Smartsheet

Education

Bachelor’s degree (MIS/CS/IT/Engineering)

Tools

Procore

Bluebeam Revu

Jira

Smartsheet

Job description

Title: Senior Manager Infrastructure Property Technology

Location: Houston, Texas

Type: Direct Hire

Salary: $170,000

Summary:

The Senior Manager Property Technology Infrastructure will be AI-first approach, and serve as a critical bridge between global technology strategy and the physical technology infrastructure deployed across the international property portfolio. This role will help ensure properties are smart by design by managing the vendor ecosystem, establishing technical standards, and contributing to the delivery of complex, strategic technology initiatives.The focus of this role is the Operational Technology (OT) stack, including the processes, standards, partnerships, and governance required to ensure property technology environments are secure, integrated, resilient, and future-ready.

As an individual contributor, this position provides strategic ownership of the design, validation, governance, and enforcement of property network and infrastructure standards across a global portfolio. The role balances technical architecture, delivery governance, vendor management, cybersecurity, and escalation ownership to ensure infrastructure platforms are secure, resilient, standardized, and aligned with business requirements.

Duties:

• Identify, evaluate, vet, and manage global and regional technology vendors supporting property automation, networking, physical security systems, cybersecurity, and related infrastructure.
• Establish strong vendor relationships and ensure third-party providers consistently meet technical, operational, and commercial expectations.
• Establish and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for third-party service providers.
• Partner with Strategic Sourcing to negotiate enterprise-wide agreements that leverage the organization's global scale across 25+ countries to drive cost efficiencies and operational consistency.
• Evaluate vendor proposals, quotes, licensing models, support options, and service offerings.
• Create technical design guidelines that architects and general contractors must follow during the development or retrofit phase.
• Own the design, validation, and enforcement of property network and infrastructure standards for property environments, including wireless, switching, firewalls, and site connectivity.
• Incorporate security and risk considerations into infrastructure architecture decisions, including firewall design, redundancy models, failover strategies, and secure remote administration.
• Act as a technical lead between Technology, Management Services, Engineering, and Construction teams.
• Maintain portfolio-level visibility of infrastructure deployments, site readiness, remediation efforts, and transition status using enterprise service and project management tools.
• Ensure complete and accurate documentation, inventories, and configuration records are maintained to support audits, investigations, incident response, and ongoing operations.
• Support infrastructure requirements for physical security systems, building automation systems, and other safety-critical environments.
• Securing "connected" property assets, implementing network segmentation, and managing vulnerability patching for hardware.
• Standards for IP-CCTV, cloud-based Access Control, and visitor management systems. Other duties and responsibilities as assigned.
• Will contribute to oversight and governance across the following critical OT areas
• Building Integration & Automation: BMS/BAS, lighting controls, and IoT sensor integration via protocols like BACnet, Modbus, and MQTT. Networking & Communications
• Building LAN/WAN, Wi-Fi 6/7, 5G in-building solutions, and unified communications.

Requirements:

• 10+ years of experience in OT infrastructure, specifically within the commercial property or construction sectors.
• Proven track record of managing projects or vendors across multiple time zones and regulatory environments.
• Practical experience leveraging AI tooling to realize insight and efficiency.
• Significant experience in operational infrastructure, network architecture, or technology operations supporting distributed environments.
• Demonstrated experience designing and supporting enterprise network and wireless architectures, including firewalls, VPNs, redundancy, and failover models.
• Experience supporting construction projects, property portfolios, or multi-site environments with active renovations and transitions preferred.
• Strong working knowledge of vendor and ISP coordination, technical oversight, and commercial evaluation.
• Proficiency with tools like Procore, Bluebeam Revu, Jira, or Smartsheet is a plus.
• Deep understanding of how physical commercial property systems (HVAC, elevators, utility meters) intersect with digital networks.
• Clear written and verbal communication skills with the ability to translate technical concepts for non-technical audiences.
• Ability and willingness to provide hands-on technical support when required while maintaining strong ownership, accountability, and communication practices.
• Proven ability to operate effectively in ambiguous, fast-paced, and high-pressure environments with cross-functional stakeholders.
• Willingness to provide occasional after-hours support for escalations or critical activities and to travel periodically in support of key projects or sites.
• Strong working knowledge of OT/IT networking inc. converged networks, and typical connected building systems (i.e., BAS, BMS, ACS, CCTV).
• Base competency of modern building systems & “smart” infrastructure.
• Strong working knowledge of wireless technologies (i.e., DAS, managed Wi-Fi) preferred.
• Strong working knowledge of OT/IT cybersecurity frameworks, principles, and strategies.
• Network/communications certifications (i.e., CCNP, CCIE, CWNA) preferred.
• Strong cross-functional leadership and project management/stakeholder management.
• Proficiency with tools like Procore, Bluebeam Revu, Jira, or Smartsheet is a plus.
• Most duties shall be performed in an office setting in Houston.
• The nature of this role will require occasional work outside of Houston business hours to support escalations or critical activities in other regions..
• Domestic and international travel will be required periodically (less than 10% of the time) in support of key projects or sites.
• Travel assignments to certain sites may include requirements to wear provided personal protective equipment (PPE) and may include activities performed in a non-office environment, including outdoors.

Education:

• Bachelor’s degree in MIS, Computer Science, Information Technology, Engineering, or a related field from an accredited institution preferred; equivalent years of relevant experience may be considered.