IT Manager - Lead Identity, Endpoints & Hybrid IT

Wilco; Oregon; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Remote-first culture

Flexible PTO

Comprehensive health benefits

Parental leave

Equity

Job summary

Doppel is at the forefront of social engineering defense, building an AI-driven platform to protect executives, employees, customers, and brands from phishing and fraud. We are hiring an IT Manager to lead the IT team and the systems that support a distributed workforce across our offices and remote employees.

You will set IT priorities, mentor the team, improve day-to-day service, and own identity, endpoint, SaaS, office technology, vendor relations, and related processes essential for the

Qualifications

• Approximately 5 years of experience leading an IT team.
• Hands-on corporate IT experience in a cloud-first, high-growth company.
• Experience administering identity, endpoint, and device-management platforms; Okta, MDM, macOS.
• Strong written and verbal communication and cross-functional collaboration.

Responsibilities

• Lead, coach, and develop the IT team by setting priorities and ownership.
• Own employee IT operations across onboarding, offboarding, access changes, equipment deployment, support, and asset recovery.
• Run reliable IT service delivery with metrics, documentation, and continuous improvement.
• Administer identity and access management with Okta and SaaS integrations.
• Manage endpoint fleet with Jamf and related tools, ensuring deployment and compliance.
• Oversee SaaS administration, license management, and vendor coordination.
• Maintain office technology for multiple offices and remote staff.
• Build repeatable processes and automations to scale IT operations.
• Partner with Security on endpoint protection and incident response.
• Manage IT vendors, budgets, renewals, and roadmap planning.

Skills

IT leadership

Team coaching

Vendor management

Security awareness

Communication

Tools

Okta

Jamf

MDM

Job description

Doppel is at the forefront of social engineering defense, building an AI-driven platform to protect executives, employees, customers, and brands from phishing and fraud. We are hiring an IT Manager to lead the IT team and the systems that support a distributed workforce across our offices and remote employees.

You will set IT priorities, mentor the team, improve day-to-day service, and own identity, endpoint, SaaS, office technology, vendor relations, and related processes essential for the