IT Manager, Enterprise Applications & Operations

Mount Sinai Medical Center; Miami Beach (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Miami Beach is seeking an IT Manager of Information Systems to oversee application support, system performance, and service delivery. You will mentor staff, manage projects, track KPIs, and drive improvements while partnering with clinical and operational teams.

This role requires a college degree and 4+ years in application support management or project management. The hospital offers comprehensive benefits and a stable, mission-driven environment focused on

Qualifications

• 4+ years of Application Support Management and/or Project Management experience.
• Experience leading enterprise IT processes and multidisciplinary teams.
• Strong collaboration with clinical and operational units to align technology with patient care goals.

Responsibilities

• Oversee application support operations and system performance.
• Lead and mentor staff, manage projects, monitor KPIs and drive process improvements.
• Ensure timely issue resolution and alignment with regulatory requirements and organizational goals.
• Serve as liaison between IT and business stakeholders to deliver effective technology solutions.
• Maintain relationships with clinical and operational departments and report status regularly.

Skills

Leadership

Governance

Operational oversight

Education

College Degree

Tools

UKG Workforce Management

Matrix Frontier Enterprise Access Control System

PassagePoint Visitor Management System

MD Staff Physician/Resident Credentialing System

CBORD Food and Nutrition Management System

Salesforce CRM

Ivanti IT Service Management (ITSM)

DocuSign

Job description

Mount Sinai Medical Center in Miami Beach is seeking an IT Manager of Information Systems to oversee application support, system performance, and service delivery. You will mentor staff, manage projects, track KPIs, and drive improvements while partnering with clinical and operational teams.

This role requires a college degree and 4+ years in application support management or project management. The hospital offers comprehensive benefits and a stable, mission-driven environment focused on