Healthcare IT Manager - Systems & Service Excellence

Mount Sinai Medical Center of Florida, Inc.

Miami Beach (FL)

On-site

USD 95,000 - 135,000

Full time

14 days+
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Benefits offered by this job

Health benefits
Life insurance
Long-term disability
Retirement plan
Paid time off
On-site housing for select positions

Job summary

Mount Sinai Medical Center of Florida, Inc. is seeking an IT Manager to lead information systems operations across departments, ensuring high availability of applications and optimal service delivery.

The role includes mentoring staff, overseeing project plans, and coordinating with clinical and operational leaders to align technology with patient care goals. Strong communication and knowledge of healthcare IT are essential.

Qualifications

  • Experience managing application support operations and project delivery.
  • Proven ability to mentor staff and manage KPIs and SLAs.
  • Familiarity with healthcare IT systems and regulatory requirements.
  • Strong communication with clinical and operational leaders.

Responsibilities

  • Oversee application support operations, system performance, and service delivery.
  • Lead and mentor IT staff; manage projects and budgets.
  • Monitor KPIs and implement process improvements across departments.
  • Collaborate with clinical and operational teams to align technology with goals.
  • Ensure timely issue resolution and system releases/patches.

Skills

UKG Workforce Management
Matrix Frontier
PassagePoint
MD Staff Credentialing
CBORD Food & Nutrition
Salesforce CRM
Ivanti ITSM
DocuSign

Education

Bachelor's degree in IT or related field
4+ years in application support or IT management

Tools

Salesforce CRM
Ivanti ITSM
DocuSign
CMS/EDR systems

Job description

Mount Sinai Medical Center of Florida, Inc. is seeking an IT Manager to lead information systems operations across departments, ensuring high availability of applications and optimal service delivery.

The role includes mentoring staff, overseeing project plans, and coordinating with clinical and operational leaders to align technology with patient care goals. Strong communication and knowledge of healthcare IT are essential.

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