IT Manager

LHH; Town of Mukwonago (WI); Hybrid; USD 100.000 - 125.000; Vollzeit

Benefits dieser Stelle

401K match

Generous PTO

Excellent health benefits

Zusammenfassung

LHH in the Greater Milwaukee area is seeking an IT Manager to own the technology environment in a fast‑growing financial services setting. This role is hands‑on and high visibility, with responsibility for MSP management, security, and daily IT operations.

The position is hybrid with on‑site needs in Mukwonago, offering a six‑figure base salary and a strong benefits package. You will communicate with executives, vendors, and end users to drive IT improvements.

Qualifikationen

• Hands-on IT experience in a small to midsized organization.
• Experience managing or partnering with an MSP or outsourced IT provider.
• Solid knowledge of Microsoft 365, endpoints, identity/access and cybersecurity.

Aufgaben

• Serve as the primary internal IT contact and owner for technology.
• Manage MSP performance, escalations and project delivery.
• Support Microsoft 365, endpoints, networking, identity/access and security.
• Troubleshoot on-site and hands‑on IT issues when needed.
• Oversee onboarding/offboarding, equipment and access management.
• Collaborate with leadership and vendors on cybersecurity and incident response.
• Improve IT documentation, standards, policies, and disaster recovery.

Kenntnisse

MSP coordination

Cybersecurity knowledge

Cloud services

End-user support

Vendor management

Tools

Microsoft 365

Endpoint management

Identity/access management

Networking basics

Jobbeschreibung

IT Manager | Greater Milwaukee Area | Hybrid Flexibility

Looking for an IT leadership opportunity where you can truly own the technology environment instead of being one small piece of a massive IT organization?

We’re partnering with a growing financial services organization in the Mukwonago / Greater Milwaukee area that is looking for a hands‑on IT Manager to become the internal owner of technology across the business.

This is not a traditional people‑management role. It’s a high‑visibility position for someone who loves technology, enjoys solving problems, knows how to manage an MSP, and wants a seat at the table when technology decisions are made.

What You’ll Own:

• Serve as the primary internal point of contact for IT
• Manage and hold the company’s MSP accountable for service, escalations and projects
• Support Microsoft 365, endpoints, identity/access, networking, cloud services and collaboration tools
• Troubleshoot user, device and application issues when hands‑on support makes sense
• Own IT onboarding/offboarding, equipment and access management
• Partner with leadership and vendors around cybersecurity, patching, endpoint protection and incident response
• Improve IT documentation, standards, policies and disaster recovery practices
• Manage technology vendors, licensing, purchasing and equipment lifecycle planning
• Recommend technology improvements and help drive implementation

What We’re Looking For:

• Strong hands‑on IT experience within a small or midsized organization
• Experience managing or partnering closely with an MSP or outsourced IT provider
• Solid Microsoft 365, endpoint, networking, identity/access and cybersecurity knowledge
• Someone who can communicate equally well with executives, end users and technical vendors
• A self‑directed problem solver who can prioritize and own IT without needing a large internal team
• Financial services, banking, lending or another regulated‑industry background is a plus
• Must be local to the Greater Milwaukee area and able to be onsite in Mukwonago as business needs require

Compensation: Targeting in the 100,000 - $125,000 base salary plus an excellent 401K match of 6 percent, generous PTO and some of the best health benefits companies can offer.

If you’re the person everyone turns to when technology needs to work, improve, or get fixed, this could be a great opportunity to step into a highly visible role and make an immediate impact.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other protected characteristic.