Information Technology Manager

Marmon Holdings, Inc.; Cleveland (OH); Remote; USD 110,000 - 150,000; Full time

Job summary

Marmon Holdings, Inc. is seeking an experienced IT Manager to oversee the organization’s technology infrastructure, cybersecurity, and end-user support.

The role leads a small IT team while actively supporting and administering the IT environment. The ideal candidate will have strong experience with Microsoft technologies, network infrastructure, endpoint management, cybersecurity, and cloud-based identity and device management.

Qualifications

• Bachelor's degree or higher in IT/CS/IS or related field.
• 5+ years managing IT infrastructure, security, and end-user tech.

Responsibilities

• Oversee day-to-day IT operations across infrastructure, systems, and end-user tech.
• Lead and mentor a small IT team with technical direction.
• Administer Windows Server environments (2008+).
• Manage Microsoft Entra ID and user access controls.
• Administer Intune for device management and security.
• Oversee Cisco Meraki network infrastructure and security.
• Monitor Defender and endpoint protection; enforce patching and access controls.
• Maintain IT security best practices, data protection, and compliance.
• Oversee backups, DR, and business continuity processes.
• Maintain IT documentation, diagrams, and records.
• Lead IT projects, upgrades, migrations, and infrastructure improvements.
• Assist with IT budgeting, procurement, and vendor management.
• Evaluate new technologies to improve security, efficiency, and user experience.

Skills

IT management

Cybersecurity

Team leadership

Project management

Strategic thinking

Communication

Education

Bachelor's degree in IT/CS/IS

Tools

Windows Server

Microsoft Entra ID

Intune

Microsoft 365

Active Directory/ Group Policy

Cisco Meraki

Microsoft Defender

VMware/Hyper-V

Job description

Location: Remote -Columbus/Cleveland, OH with frequent travel to facility in Ashland, OH and other MFC locations

Position Summary

We are seeking an experienced and hands-on IT Manager to oversee the organization's technology infrastructure, systems, cybersecurity, and end-user support. This role will lead a small IT team while remaining actively involved in the administration and support of the company's IT environment.

The ideal candidate will have strong experience with Microsoft technologies, network infrastructure, endpoint management, cybersecurity, and cloud-based identity and device management. The IT Manager will also play a key role in technology planning, project management, and continuous improvement of the organization's IT operations.

Key Responsibilities

• Manage the day-to-day operations of the organization's IT infrastructure, systems, and end-user technology.
• Lead, mentor, and provide technical direction to a small IT team.
• Administer and maintain Microsoft Windows Server environments, including Windows Server 2008 and newer versions.
• Manage Microsoft Entra ID, including user accounts, authentication, access controls, and identity security.
• Administer Microsoft Intune for device management, configuration, compliance, and endpoint security.
• Manage Cisco Meraki network infrastructure, including firewalls, switches, wireless access points, and related technologies.
• Manage and monitor Microsoft Defender and other endpoint security solutions.
• Establish and maintain IT security best practices, including access controls, patch management, endpoint protection, authentication, and data protection.
• Monitor systems, networks, and security alerts and resolve issues proactively.
• Oversee backup, disaster recovery, patching, and business continuity processes.
• Manage IT hardware, software, licensing, and technology assets.
• Troubleshoot and resolve escalated technical issues and provide hands-on support when needed.
• Maintain accurate IT documentation, procedures, network diagrams, and system records.
• Lead IT projects, system upgrades, migrations, and infrastructure improvements.
• Assist with IT budgeting, technology planning, procurement, and vendor management.
• Evaluate new technologies and make recommendations that improve security, efficiency, reliability, and user experience.
• Ensure IT operations comply with organizational policies and applicable security and compliance requirements.

Required Qualifications

• 5+ years of progressive IT experience, including responsibility for infrastructure, systems, networking, and end-user technology.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• Strong understanding of cybersecurity and IT security best practices.
• Demonstrated experience managing, mentoring, or providing leadership to a small IT team.
• Strong troubleshooting, analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities, projects, and competing business needs.

Preferred Qualifications

• Microsoft certifications related to Azure, Intune, Endpoint Administration, or Microsoft 365.
• Experience with Microsoft 365 administration, Active Directory, and Group Policy.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Familiarity with cybersecurity frameworks, risk management, and security awareness programs.
• Experience developing and maintaining IT policies and procedures.
• Experience with IT service management, ticketing, and asset management systems.