IT Manager

Diocese of Green Bay; Green Bay (WI); On-site; USD 120,000 - 150,000; Full time

Job summary

Diocese of Green Bay is seeking a seasoned IT leader to direct and coach staff, ensuring efficient operations of computer systems, networks, and databases in line with diocesan goals. You will oversee the physical operation, reliability, and performance of the IT infrastructure serving the curia, parishes, and schools.

The role requires deep expertise in cloud environments (Azure/M365), network security, and multi-server administration, with proven leadership and strategic planning abilities.

Qualifications

• BS degree in computer science or MIS or equivalent; training in system administration and/or network security preferred.
• 5–7 years IT experience in a multi-server environment with supervisory or management experience.
• Experience with Microsoft Azure/M365 Cloud environments, InTune, Exchange Cloud, AD/DC, TCP/IP networking.
• Knowledge of network security fundamentals and FortiNET experience is helpful.
• Strong leadership, communication, and customer service skills; able to lead and train staff.

Responsibilities

• Directs, leads, and coaches staff to ensure efficient and reliable IT operations across systems, networks, and databases.
• Has overall responsibility for the physical operation, reliability, and performance of IT infrastructure in alignment with diocesan goals.

Skills

Leadership

Communication

Strategic planning

Team management

Cloud and systems administration

Network security

Problem solving

Multi-tasking

Education

BS in computer science or MIS

Tools

Azure/M365

Intune

AD/Directory Services

Windows Server/Desktop

Firewalls/EDR tools

Job description

PRIMARY RESPONSIBILITIES:

Directs, leads, and coaches staff to achieve efficient and reliable operations of computer systems, networks, and databases in accordance with diocesan direction and goals to meet the needs of the Diocesan curia, parishes, and schools. Has overall responsibility for the physical operation, reliability and performance of the computer systems, networks, and databases.

Diocese of Green Bay / Curia

Full-Time, Benefit Eligible

PRIMARY RESPONSIBILITIES:

Directs, leads, and coaches staff to achieve efficient and reliable operations of computer systems, networks, and databases in accordance with diocesan direction and goals to meet the needs of the Diocesan curia, parishes, and schools. Has overall responsibility for the physical operation, reliability and performance of the computer systems, networks, and databases.

MINIMUM KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED:

“Embrace the mission and vision of the Catholic Diocese of Green Bay and work in accordance with Catholic Teachings and the moral and ethical values of the Catholic Church.”

• BS degree in computer science or MIS or equivalent is required. Additional training in system administration, network security and/or network administration is preferred.
• Five to seven years’ progressive IT experience in a multiple server environment, integrating different operating systems and wide area networks—at least three years with supervisory or management experience; and preferably in a relevant technology infrastructure or application development environment.
• Microsoft Azure/M365 Cloud environments. InTune, Microsoft Exchange Cloud, Microsoft Active Directory/Domain Controllers, TCP/IP networking; Microsoft Windows desktop and server operating systems; LAN/WAN technology, DNS/DHCP, Hypervisor technology in a multi-Server environment.
• IT Network Security fundamentals including Firewall, Network Access Control (NAC), EDR/MDR/XDR technology, and threat hunting. Extended knowledge of FortiNET products helpful
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, Human Resources practices and responsibilities, leadership technique, coordination of people and resources.
• Knowledge of principles and processes for providing customer and personal services. This includes assessment of customer needs, meeting quality standards for services and evaluation of customer satisfaction.
• Strong leadership skills to include providing direction, supervision, feedback and training.
• Strong written and verbal communication skills.
• Interpersonal skills to include conflict resolution, relationship building and listening.
• Proven leadership experience.
• Strong analytical and reasoning skills, including troubleshooting, planning, organizing, and decision making.
• Ability to multi-task with attention to detail.
• Able to be reliable, responsible, dependable, and fulfill obligations.
• Ability to lead, offer opinions and give direction, take on responsibilities and challenges as they emerge.
• Ability to accept feedback in high stress situations.
• Able to work effectively with others across the organization.
• Able to work independently with little or no supervision.
• Ability to work well and support the IT Director.

These statements are intended to describe the general nature and level of work performed by employees assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.