IT Manager

Adams Outdoor; Chicago (IL); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading outdoor advertising firm is seeking an IT Manager to oversee the technology environment and digital display operations. This role includes leading a team, ensuring system reliability, and collaborating cross-functionally. Ideal candidates possess extensive IT experience with strong leadership and project management skills. Join us in a dynamic environment dedicated to innovative advertising solutions.

Qualifications

• 6+ years progressive IT experience, with 1+ years in a supervisory role.
• Proven expertise in Microsoft ecosystems, networking, and endpoint management.
• Strong interpersonal and written communication abilities.

Responsibilities

• Lead and mentor the IT team, ensuring service delivery and incident management.
• Administer and optimize Microsoft Azure and design Cisco networking stacks.
• Drive cybersecurity and compliance initiatives across the organization.

Skills

Project Management

Technical Leadership

Problem Solving

Communication

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

Microsoft Azure

Cisco Meraki

PowerShell

Job description

JOB SUMMARY:

Adams Outdoor Advertising (AOA), the 4th-largest and largest privately-held Outdoor Advertising firm in the U.S., is seeking an IT Manager to provide day-to-day leadership of our corporate technology environment and field-based digital display network. Reporting to the SVP of Technology & Operations, the IT Manager will own the reliability, security, and scalability of all systems, guide a small team of specialists and help-desk technicians, and act as the primary liaison between AOA and key technology vendors. The ideal candidate combines hands-on technical depth with strong people- and project-leadership skills and is energized by supporting a geographically distributed, fast-moving, customer-focused business.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE:

· Lead & mentor the IT team—set goals, coach career growth, and foster a culture of accountability and customer service.

· Own IT service delivery—manage the incident / request queue (ITIL or similar), ensure SLAs are met, and continuously improve processes and documentation.

· Administer & optimize the Microsoft Azure/M365 estate — oversee Azure AD (Entra ID), Intune/Endpoint Manager, core IaaS (VMs, VNets, VPN Gateways, Storage), security baselines, and cost governance.

· Design, deploy, and maintain Cisco Meraki networking stack—SD-WAN appliances, switches, firewalls, and Wi-Fi access points—across 12 markets; monitor uptime/performance, manage VLANs/QoS/security policies, and coordinate firmware upgrades and incident response.

· Direct digital display operations—ensure 24×7 uptime of AOA’s digital billboard fleet, including content-management/scheduling platforms, media players (Windows 7 Embedded->Win 10 IoT), and cellular back-haul.

· Drive cybersecurity & compliance—manage MFA, patching, vulnerability scans, backups, and disaster-recovery plans; coordinate annual audits and security-awareness training.

· Plan & execute projects—develop roadmaps, build business cases and budgets, draft project charters, and deliver on-time, on-budget rollouts of new hardware, software, and services.

· Manage vendors & contracts—evaluate partners, negotiate renewals/SOWs, and hold providers accountable for performance and support.

· Standardize systems & automation—leverage Intune, Group Policy, PowerShell, and MDM to enforce configuration baselines and streamline employee onboarding/off-boarding.

· Collaborate cross-functionally—partner with Sales, Operations, Finance, and Engineering to align technology solutions with business objectives and to translate technical concepts for non-technical stakeholders.

· Report & communicate—track KPIs, prepare status reports for senior leadership, and present recommendations for continual improvement.

PREFERRED QUALIFICATIONS:

· Bachelor’s degree in Information Technology, Computer Science, or related field.

· 6 + years progressive IT experience with 1 + years in a supervisory or managerial role.

· Proven expertise in Microsoft ecosystems (Windows Server, Active Directory, Azure AD/O365), networking (TCP/IP, VPN, SD-WAN), and endpoint management (Intune/SCCM or equivalent).

· Familiarity with digital signage platforms, media-player scripting (XML/JSON/JavaScript or PowerShell), and cellular networking concepts.

· ITIL v4 Foundation or comparable service-management certification preferred; CompTIA Security+/CySA+, CISSP, or similar security credential desirable.

· Demonstrated success managing vendors, budgets, and multi-site projects; comfortable reading contracts and purchase agreements.

· Excellent problem-solving and analytical skills—able to move from high-level strategy to hands-on troubleshooting.

· Strong interpersonal and written communication abilities; capable of translating complex technical details into clear, actionable information for executives and front-line staff.

· Self-starter who thrives in a mutually accountable, team-oriented environment; able to juggle competing priorities and deliver against tight deadlines.

· Willingness to travel periodically to AOA markets and to participate in after-hours support rotations as needed.

ADAMS OUTDOOR ADVERTISING

Founded in 1983 by Steve Adams, AOA operates in 12 markets: Ann Arbor/Kalamazoo/Lansing (MI); Beaufort/Charleston/Florence (SC); Charlotte (NC); Eastern Pennsylvania (PA); Madison (WI); Norfolk (VA); Peoria and Champaign (IL). In 2021 Searchlight Capital Partners and British Columbia Investment Management Corporation made a strategic investment in AOA.

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The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

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