IT Manager

Adams Outdoor; Charlotte (NC); Remote; USD 90,000 - 130,000; Full time

Job summary

Adams Outdoor Advertising seeks an IT Manager to lead technology initiatives and manage service delivery across their operations. This role requires a blend of technical knowledge and leadership skills to support a customer-focused and geographically dispersed team. Candidates should have a strong background in Microsoft systems and networking, with a commitment to enhancing technology solutions for their clients.

Qualifications

• 6+ years progressive IT experience including supervisory role.
• Proven expertise in Microsoft ecosystems and networking.
• Familiarity with digital signage platforms and cellular networking.

Responsibilities

• Lead and mentor the IT team and manage service delivery.
• Oversee Microsoft Azure/M365 administration and projects.
• Ensure uptime of the digital billboard fleet and coordinate incident response.

Skills

Problem-solving

Project Leadership

Interpersonal Communication

Analytical Skills

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

Microsoft Azure

Windows Server

Cisco Meraki

Job description

JOB SUMMARY:

Adams Outdoor Advertising (AOA), the 4th-largest and largest privately-held Outdoor Advertising firm in the U.S., is seeking an IT Manager to provide day-to-day leadership of our corporate technology environment and field-based digital display network. Reporting to the SVP of Technology & Operations, the IT Manager will own the reliability, security, and scalability of all systems, guide a small team of specialists and help-desk technicians, and act as the primary liaison between AOA and key technology vendors. The ideal candidate combines hands-on technical depth with strong people- and project-leadership skills and is energized by supporting a geographically distributed, fast-moving, customer-focused business.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE:

· Lead & mentor the IT team—set goals, coach career growth, and foster a culture of accountability and customer service.

· Own IT service delivery—manage the incident / request queue (ITIL or similar), ensure SLAs are met, and continuously improve processes and documentation.

· Administer & optimize the Microsoft Azure/M365 estate — oversee Azure AD (Entra ID), Intune/Endpoint Manager, core IaaS (VMs, VNets, VPN Gateways, Storage), security baselines, and cost governance.

· Design, deploy, and maintain Cisco Meraki networking stack—SD-WAN appliances, switches, firewalls, and Wi-Fi access points—across 12 markets; monitor uptime/performance, manage VLANs/QoS/security policies, and coordinate firmware upgrades and incident response.

· Direct digital display operations—ensure 24×7 uptime of AOA’s digital billboard fleet, including content-management/scheduling platforms, media players (Windows 7 Embedded->Win 10 IoT), and cellular back-haul.

· Drive cybersecurity & compliance—manage MFA, patching, vulnerability scans, backups, and disaster-recovery plans; coordinate annual audits and security-awareness training.

· Plan & execute projects—develop roadmaps, build business cases and budgets, draft project charters, and deliver on-time, on-budget rollouts of new hardware, software, and services.

· Manage vendors & contracts—evaluate partners, negotiate renewals/SOWs, and hold providers accountable for performance and support.

· Standardize systems & automation—leverage Intune, Group Policy, PowerShell, and MDM to enforce configuration baselines and streamline employee onboarding/off-boarding.

· Collaborate cross-functionally—partner with Sales, Operations, Finance, and Engineering to align technology solutions with business objectives and to translate technical concepts for non-technical stakeholders.

· Report & communicate—track KPIs, prepare status reports for senior leadership, and present recommendations for continual improvement.

PREFERRED QUALIFICATIONS:

· Bachelor’s degree in Information Technology, Computer Science, or related field.

· 6 + years progressive IT experience with 1 + years in a supervisory or managerial role.

· Proven expertise in Microsoft ecosystems (Windows Server, Active Directory, Azure AD/O365), networking (TCP/IP, VPN, SD-WAN), and endpoint management (Intune/SCCM or equivalent).

· Familiarity with digital signage platforms, media-player scripting (XML/JSON/JavaScript or PowerShell), and cellular networking concepts.

· ITIL v4 Foundation or comparable service-management certification preferred; CompTIA Security+/CySA+, CISSP, or similar security credential desirable.

· Demonstrated success managing vendors, budgets, and multi-site projects; comfortable reading contracts and purchase agreements.

· Excellent problem-solving and analytical skills—able to move from high-level strategy to hands-on troubleshooting.

· Strong interpersonal and written communication abilities; capable of translating complex technical details into clear, actionable information for executives and front-line staff.

· Self-starter who thrives in a mutually accountable, team-oriented environment; able to juggle competing priorities and deliver against tight deadlines.

· Willingness to travel periodically to AOA markets and to participate in after-hours support rotations as needed.

ADAMS OUTDOOR ADVERTISING

Founded in 1983 by Steve Adams, AOA operates in 12 markets: Ann Arbor/Kalamazoo/Lansing (MI); Beaufort/Charleston/Florence (SC); Charlotte (NC); Eastern Pennsylvania (PA); Madison (WI); Norfolk (VA); Peoria and Champaign (IL). In 2021 Searchlight Capital Partners and British Columbia Investment Management Corporation made a strategic investment in AOA.

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The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

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