IT Manager

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

University of North Carolina at Chapel Hill is seeking an IT Manager to lead the Infrastructure Administration team within the School of Medicine IT Office in North Carolina. The role focuses on managing storage, virtualization, and cloud systems, ensuring policy and KPI compliance, and guiding a six‑person team to deliver reliable IT services.

The position requires supervisory experience and strong expertise with Windows and Linux servers, plus tools like Ansible, SCCM, PowerShell, and Red Hat

Qualifications

• Must have a supervisory experience delivering IT services.
• Proficient with Windows Server and Linux Server OS and management tools such as Ansible, SCCM, PowerShell, and Red Hat Satellite.

Responsibilities

• Manage the Infrastructure Administration team of six staff.
• Ensure compliance with IT security policies, SLAs, and KPIs.
• Oversee VMware virtualization farm, NetApp SAN/NAS storage, and fiber channel fabric.
• Coordinate with peers across School of Medicine IT to deliver high‑quality solutions.

Skills

Windows Server

Linux Server

Ansible

SCCM

PowerShell

Red Hat Satellite

Supervisory experience

Communication skills

Education

Master's degree

Bachelor's degree

Tools

VMware

NetApp storage

Job description

Department:

Information Technology-SOM-420401

Career Area :

Information Technology

Posting Open Date:

09/09/2026

Application Deadline:

10/09/2026

Open Until Filled:

No

Position Type:

Permanent Staff (EHRA NF)

Working Title:

IT Manager

Appointment Type:

EHRA Non-Faculty

Position Number:

20078479

Vacancy ID:

NF0010013

Full Time/Part Time:

Full-Time Permanent

FTE:

1

Hours per week:

40

Position Location:

North Carolina, US

Hiring Range:

Dependent on Experience and/or Qualifications

Proposed Start Date:

11/02/2026

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit:

The School of Medicine Information Technology (IT) provides centralized computer services and information systems resources for the School of Medicine Community, from medical students to faculty to administrative staff. This includes approximately 9,500 employees and 1,000 students. School of Medicine IT provides secure, reliable and scalable IT services to support the academic, research and administrative missions of the academic medical center while collaborating with UNC and UNC Health. The Infrastructure and Operations team provides compute and storage services to the School of Medicine in support of its various missions.

Position Summary:

This position reports to the Director of Infrastructure and Operations and is responsible for managing the Infrastructure Administration team which is responsible for managing Storage, Virtualization, and Cloud Systems for the School of Medicine IT Office. The IT Manager for Infrastructure Administration ensures compliance with applicable IT Security Policies; Service Level Agreements; health monitoring for managed systems, resource consumption, and other important Key Performance Indicators (KPIs); and ensures managed systems software is installed, configured, and maintained in accordance with best practices. The incumbent will manage a team of six (6) staff members who are responsible for managing VMware virtualization farm (software and hardware); NetApp SAN/NAS storage; and fiber channel switch fabric. The IT Manager will consult and coordinate with peers within the School of Medicine IT organization to deliver high-quality IT solutions in a timely and efficient manner.

Minimum Education and Experience Requirements:

Master's and 1-2 years' experience; or Bachelors and 2-4 years' experience; or will accept a combination of related education and experience in substitution.

Required Qualifications, Competencies, and Experience:

Given the nature of the position, incumbents must have demonstrated experience in a supervisory role. Incumbents must be proficient with Windows Server and Linux Server Operating Systems and management tools such as Ansible, SCCM, Powershell, and Red Hat Satellite server.

Preferred Qualifications, Competencies, and Experience:

Experience with managing a team of Systems Administrators supporting Linux and Windows is a plus. Preferably, incumbents should be able to work in a team/collaborative environment with a broad range of constituents and have excellent written/oral communication skills.

Campus Security Authority Responsibilities:

Not Applicable.