IT Manager

University of North Carolina - Chapel Hill; Elkins Hills (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

University of North Carolina at Chapel Hill seeks an IT Manager to lead the Infrastructure Administration team within the School of Medicine IT Office. You will oversee VMware, storage, and fabric management to deliver secure, compliant IT services.

The role requires supervisory experience and expertise in Windows and Linux servers, with hands-on use of Ansible, SCCM, PowerShell, and Red Hat Satellite in a collaborative, on-site North Carolina environment.

Qualifications

• Must have supervisory experience in IT operations.
• Proficient with Windows Server and Linux Server operating systems.
• Experience with management tools such as Ansible, SCCM, PowerShell, and Red Hat Satellite.

Responsibilities

• Manage the Infrastructure Administration team (6 staff) responsible for VMware, storage, and fabric.
• Ensure compliance with IT security policies and SLAs.
• Monitor health, resource usage, and KPIs of managed systems.
• Collaborate with peers to deliver high-quality IT solutions in a timely manner.
• Oversee VMware virtualization, NetApp SAN/NAS, and fiber channel networks.

Skills

Supervisory experience

Windows Server

Linux Server

Team leadership

Education

Master's degree

Bachelor's degree

Tools

Ansible

SCCM

PowerShell

Red Hat Satellite

Job description

Posting Information

• Department: Information Technology-SOM-420401
• Career Area: Information Technology
• Posting Open Date: 09/09/2026
• Application Deadline: 10/09/2026
• Open Until Filled: No
• Position Type: Permanent Staff (EHRA NF)
• Working Title: IT Manager
• Appointment Type: EHRA Non-Faculty
• Position Number: 20078479
• Vacancy ID: NF0010013
• Full Time/Part Time: Full-Time Permanent
• FTE: 1
• Hours per week: 40
• Position Location: North Carolina, US
• Hiring Range: Dependent on Experience and/or Qualifications
• Proposed Start Date: 11/02/2026

Position Information

University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit: The School of Medicine Information Technology (IT) provides centralized computer services and information systems resources for the School of Medicine Community, from medical students to faculty to administrative staff. This includes approximately 9,500 employees and 1,000 students. School of Medicine IT provides secure, reliable and scalable IT services to support the academic, research and administrative missions of the academic medical center while collaborating with UNC and UNC Health. The Infrastructure and Operations team provides compute and storage services to the School of Medicine in support of its various missions.

Position Summary: This position reports to the Director of Infrastructure and Operations and is responsible for managing the Infrastructure Administration team which is responsible for managing Storage, Virtualization, and Cloud Systems for the School of Medicine IT Office. The IT Manager for Infrastructure Administration ensures compliance with applicable IT Security Policies; Service Level Agreements; health monitoring for managed systems, resource consumption, and other important Key Performance Indicators (KPIs); and ensures managed systems software is installed, configured, and maintained in accordance with best practices. The incumbent will manage a team of six (6) staff members who are responsible for managing VMware virtualization farm (software and hardware); NetApp SAN/NAS storage; and fiber channel switch fabric. The IT Manager will consult and coordinate with peers within the School of Medicine IT organization to deliver high-quality IT solutions in a timely and efficient manner.

Minimum Education and Experience Requirements: Master's and 1-2 years' experience; or Bachelors and 2-4 years' experience; or will accept a combination of related education and experience in substitution.

Required Qualifications, Competencies, and Experience: Given the nature of the position, incumbents must have demonstrated experience in a supervisory role. Incumbents must be proficient with Windows Server and Linux Server Operating Systems and management tools such as Ansible, SCCM, Powershell, and Red Hat Satellite server.

Preferred Qualifications, Competencies, and Experience: Experience with managing a team of Systems Administrators supporting Linux and Windows is a plus. Preferably, incumbents should be able to work in a team/collaborative environment with a broad range of constituents and have excellent written/oral communication skills.

Special Physical/Mental Requirements: (No content)

Campus Security Authority Responsibilities: Not Applicable.

Special Instructions: (No content)

Quick Link: https://unc.peopleadmin.com/postings/325118

Posting Contact Information

Office of Human Resources Contact Information: If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]. Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement: The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.