IT Manager

Exchange Bank & Trust; Atchison (KS); On-site; USD 90,000 - 120,000; Full time

Job summary

Exchange Bank & Trust seeks an IT Manager to lead the bank's IT network, systems, and end-user support. This role reports to the Chief Operating Officer and oversees enterprise technology strategy, security, and disaster recovery planning.

Ideal candidates bring a degree in computer science or equivalent experience, along with expertise in VOIP, Citrix, SD-WAN, and firewall technologies. Collaboration across branches is essential.

Qualifications

• Associate or bachelor's degree in computer science or 5+ years IT experience (3+ in a support role).
• Experience in disaster recovery/business continuity design and testing.
• Ability to evaluate and deploy new technology and tools.
• Ability to multi-task and set priorities; strong time-management.

Responsibilities

• Oversee the bank's IT network and operations; ensure reliable service across branches.
• Troubleshoot banking software/hardware and coordinate with MSPs.
• Maintain IT security, policies, and disaster recovery planning.
• Develop strategic IT plans and hardware procurement needs.
• Manage vendor relationships and IT projects.

Skills

Interpersonal communication

Relationship-building

Written communication

Time-management

Multi-tasking

Education

Bachelor's degree in computer science

Associate degree in computer science

Tools

VOIP systems

Citrix

SD-WAN

Firewalls

Job description

EXCHANGE BANK & TRUST, ATCHISON, KANSAS IS SEEKING THE FOLLOWING POSITION

IT Manager

Exchange Bank & Trust is seeking a service-oriented and self-motivated professional to join our team under the general direction of the Chief Operating Officer. In this position, the IT Manager will provide continued support to our Banking platform and end-users. The IT Manager will be responsible for monitoring the computer systems of Exchange Bank & Trust and for solving complex hardware and software issues by collaborating with employees throughout our bank branches.

Duties / Responsibilities

• Oversee the bank's system network, operations and maintenance
• Troubleshoot and resolve issues with banking software and hardware
• Maintain knowledge and understanding of current and developing IT technologies, equipment and security
• Maintain and develop relationship with the bank's Managed Service Provider
• Maintain and monitor the bank's IT policies and procedures, including Disaster Recovery
• Recommend strategic IT plans to the bank, including long-term systems needs and hardware acquisitions
• Develop and manage IT vendor relationships

Education, Experience and Training

• Strong interpersonal communication, writing and relationship-building skills
• Associate or bachelor's degree in computer science or 5+ years experience in IT, 3+ years in technical support role
• Experience in designing and managing disaster recovery/business continuity
• Experience in evaluating and deploying new technology
• Ability to multi-task and set priorities
• Time-management skills
• Working knowledge of VOIP phone systems, Citrix, SD-Wan and firewall technologies
• Ability to configure multi-server networks using routers, switches and firewalls