IT Intern - Network & Asset Management (Madison)

Catalent Pharma Solutions; Kentucky; Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Paid time off

8 holidays

Tuition Reimbursement

Benefits day one

Résumé du poste

Catalent Pharma Solutions is seeking an Intern – IT for its Madison, Wisconsin site to gain hands‑on experience across IT operations. The role focuses on supporting network infrastructure, asset management, and end‑user technical support while helping document processes and SOPs.

The internship emphasizes learning from experienced IT professionals, participating in training sessions, and developing broad IT competency within a dynamic environment.

Qualifications

• Must be currently enrolled in a college or university program.
• Basic understanding of network infrastructure and IT hardware.
• Strong problem‑solving skills and attention to detail, with solid analytical and documentation abilities.
• Excellent communication and teamwork skills.
• Eagerness to learn and adapt to new technologies and processes.
• Individual may be required to lift and/or move 0–10 pounds frequently, and occasionally move and/or lift up to 40 pounds.

Responsabilités

• Assist with switch replacements, conduct pre‑/post‑cutover testing, document network configurations, participate in downtime planning, and shadow engineers to learn MDF/IDF standards including rack organization, cable management, and environmental requirements.
• Clean up and validate hardware inventory, update and maintain accurate CMDB asset records, support e‑waste and decommissioning workflows, and identify opportunities to improve asset‑management processes.
• Develop understanding of MDF (Main Distribution Frame) and IDF (Intermediate Distribution Frame) structures, assist with routine maintenance tasks, and help ensure optimal reliability and performance of distribution frame environments.
• Provide basic hardware/software troubleshooting and support, document common issues, and contribute to timely resolution of user‑reported problems.
• Create and update standard operating procedures, user guides, and technical documentation while contributing to efficiency improvements across IT workflows and procedures.
• Participate in training sessions and workshops, and shadow IT professionals across roles to build technical competency and broaden IT operational knowledge.
• Other duties as assigned.

Description du poste

Catalent Pharma Solutions is seeking an Intern – IT for its Madison, Wisconsin site to gain hands‑on experience across IT operations. The role focuses on supporting network infrastructure, asset management, and end‑user technical support while helping document processes and SOPs.

The internship emphasizes learning from experienced IT professionals, participating in training sessions, and developing broad IT competency within a dynamic environment.