2027 Intern - IT

Catalent Pharma Solutions; Kentucky; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid time off

8 holidays

Tuition Reimbursement

Benefits day one

Job summary

Catalent Pharma Solutions is seeking an Intern – IT for its Madison, Wisconsin site to gain hands‑on experience across IT operations. The role focuses on supporting network infrastructure, asset management, and end‑user technical support while helping document processes and SOPs.

The internship emphasizes learning from experienced IT professionals, participating in training sessions, and developing broad IT competency within a dynamic environment.

Qualifications

• Must be currently enrolled in a college or university program.
• Basic understanding of network infrastructure and IT hardware.
• Strong problem‑solving skills and attention to detail, with solid analytical and documentation abilities.
• Excellent communication and teamwork skills.
• Eagerness to learn and adapt to new technologies and processes.
• Individual may be required to lift and/or move 0–10 pounds frequently, and occasionally move and/or lift up to 40 pounds.

Responsibilities

• Assist with switch replacements, conduct pre‑/post‑cutover testing, document network configurations, participate in downtime planning, and shadow engineers to learn MDF/IDF standards including rack organization, cable management, and environmental requirements.
• Clean up and validate hardware inventory, update and maintain accurate CMDB asset records, support e‑waste and decommissioning workflows, and identify opportunities to improve asset‑management processes.
• Develop understanding of MDF (Main Distribution Frame) and IDF (Intermediate Distribution Frame) structures, assist with routine maintenance tasks, and help ensure optimal reliability and performance of distribution frame environments.
• Provide basic hardware/software troubleshooting and support, document common issues, and contribute to timely resolution of user‑reported problems.
• Create and update standard operating procedures, user guides, and technical documentation while contributing to efficiency improvements across IT workflows and procedures.
• Participate in training sessions and workshops, and shadow IT professionals across roles to build technical competency and broaden IT operational knowledge.
• Other duties as assigned.

Job description

Intern – IT Position Summary

Shift: M-F 8am-5pm, Summer 2027

Location: Madison, WI 100% Onsite

About the Facility

Catalent’s Madison, Wisconsin site is a state‑of‑the‑art biologics development and manufacturing facility supporting customers from research through early‑ and mid‑stage clinical production. Located at 726 Heartland Trail in Madison, the approximately 102,700‑square‑foot GMP facility specializes in mammalian cell line engineering, drug substance biomanufacturing, and biopharmaceutical development, utilizing flexible single‑use systems to enable rapid scale‑up and customization. The site is home to Catalent’s proprietary GPEx® and GPEx® Lightning technologies, which are used to generate high‑yielding mammalian cell lines for biologic therapies, and supports production scales ranging from 50 to 4,000 liters for clinical manufacturing. Following a $45 million expansion announced in 2025, the Madison site has significantly increased capacity, added new equipment, and created approximately 200 highly skilled biohealth jobs, further strengthening its role within Catalent’s global biologics network and Wisconsin’s growing life sciences ecosystem.

Role Overview

We have an opportunity for a 2027 Intern – IT to join our team and gain hands‑on experience across multiple areas of information technology. This role will support network infrastructure, asset management, and end‑user technical support while contributing to documentation and process improvements. The intern will work closely with experienced IT professionals, participate in training sessions, and develop a strong understanding of IT operations in a dynamic environment.

Responsibilities

• Assist with switch replacements, conduct pre‑/post‑cutover testing, document network configurations, participate in downtime planning, and shadow engineers to learn MDF/IDF standards including rack organization, cable management, and environmental requirements.
• Clean up and validate hardware inventory, update and maintain accurate CMDB asset records, support e‑waste and decommissioning workflows, and identify opportunities to improve asset‑management processes.
• Develop understanding of MDF (Main Distribution Frame) and IDF (Intermediate Distribution Frame) structures, assist with routine maintenance tasks, and help ensure optimal reliability and performance of distribution frame environments.
• Provide basic hardware/software troubleshooting and support, document common issues, and contribute to timely resolution of user‑reported problems.
• Create and update standard operating procedures, user guides, and technical documentation while contributing to efficiency improvements across IT workflows and procedures.
• Participate in training sessions and workshops, and shadow IT professionals across roles to build technical competency and broaden IT operational knowledge.
• Other duties as assigned.

Candidate Minimum Requirements

• Must be currently enrolled in a college or university program.
• Basic understanding of network infrastructure and IT hardware.
• Strong problem‑solving skills and attention to detail, with solid analytical and documentation abilities.
• Excellent communication and teamwork skills.
• Eagerness to learn and adapt to new technologies and processes.
• Individual may be required to lift and/or move 0–10 pounds frequently, and occasionally move and/or lift up to 40 pounds.

Why Join Catalent

• Defined career path and annual performance review and feedback process.
• Diverse, inclusive culture.
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
• Competitive paid time off plus 8 paid holidays.
• Community engagement and green initiatives.
• Medical, dental, and vision benefits effective day one of employment.
• Tuition Reimbursement.

Equal Opportunity Employer

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [e-mail]. This option is reserved for individuals who require accommodation due to a disability.