IT Intern: Hands-On IT, AI & ERP Exposure in NYC

Maggy London Group; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Hourly pay

Academic credit

Path to full-time potential

Job summary

Maggy London Group in NYC offers a hands-on IT internship within a small, collaborative team. You will work directly with the IT team (EDI, SQL, and development) to keep people and systems running, tackling real problems from week one.

This role is hands-on, not shadowing, with on-site 15-20 hours per week. You’ll gain exposure to ERP, EDI, SQL, and cloud tools while supporting designers, production, and retailers in a national wholesale operation.

Qualifications

• Pursuing a degree in Information Technology, Computer Science, Information Systems, or related field.
• Comfortable with macOS and Windows.
• Familiar with basic networking concepts (TCP/IP, DNS, DHCP, Wi-Fi).
• Curious about AI tools and how they can improve work processes.
• Clear, patient communicator who can explain issues to both designers and developers.
• Organized, reliable, and willing to ask questions.
• Available 15-20 hours per week on-site in NYC.

Responsibilities

• Provide first-line help desk support for NYC staff: laptops, printers, Wi-Fi, accounts.
• Set up, image, and deploy Mac and Windows machines for new hires and refreshes.
• Manage user accounts and permissions in Google Workspace and Slack.
• Maintain hardware and software inventory and update asset records.
• Help document processes and build out the IT knowledge base.
• Assist with network troubleshooting, patching, and routine maintenance.
• Support offshore teams in Vietnam and the Philippines with remote access issues.
• Pitch in on AI and automation projects and test new tools.

Skills

macOS

Windows

Networking basics

AI curiosity

Communication

Organization

On-site NYC availability

Education

Pursuing IT/CS degree

Tools

Google Workspace

Slack

Cloud tools

Job description

Maggy London Group in NYC offers a hands-on IT internship within a small, collaborative team. You will work directly with the IT team (EDI, SQL, and development) to keep people and systems running, tackling real problems from week one.

This role is hands-on, not shadowing, with on-site 15-20 hours per week. You’ll gain exposure to ERP, EDI, SQL, and cloud tools while supporting designers, production, and retailers in a national wholesale operation.