IT Intern: Build, Troubleshoot & Secure Systems

Plexus Corp; Neenah (WI); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Professional development

Job summary

Plexus Corp in Wisconsin is offering an IT Intern internship (Non-Exempt). The position focuses on development, testing, documentation, and maintenance of systems and applications, with daily IT support responsibilities. The hourly rate is $23–$25, and compensation varies by geographic location and experience.

The role involves resolving routine issues, documenting resolutions, reviewing system alerts, and contributing to SOPs while supporting ongoing projects and cybersecurity best practices.

Qualifications

• Bachelor's degree in Computer Science or MIS in progress for the duration of the internship.
• Junior level status preferred.
• GPA of 3.0 or higher preferred.

Responsibilities

• Ensure user satisfaction by resolving routine operational issues regarding areas of expertise or assignment, utilizing Plexus policies and procedures.
• Utilize strong problem solving skills to resolve service desk tickets and document the process taken to each resolution.
• Review monitoring systems, applications and business services for alerts; analyze performance data to present metrics.
• Develop and/or update project, system and disaster recovery documentation and their supporting Stand Operating Procedures (SOP).
• Assist in the development of simple to moderate new applications to fulfill company needs.
• Completes assigned projects to enhance, maintain and support existing software and hardware.
• Follow standard practices and procedures in analyzing situations or data.
• Uphold the organization's cybersecurity posture by adhering to security policies and procedures.

Skills

Problem solving

Customer service

Team collaboration

Education

Bachelor's degree in Computer Science or MIS (in progress)

Job description

Plexus Corp in Wisconsin is offering an IT Intern internship (Non-Exempt). The position focuses on development, testing, documentation, and maintenance of systems and applications, with daily IT support responsibilities. The hourly rate is $23–$25, and compensation varies by geographic location and experience.

The role involves resolving routine issues, documenting resolutions, reviewing system alerts, and contributing to SOPs while supporting ongoing projects and cybersecurity best practices.