Intern - Site IT (Summer 2027)

Plexus Corp; Neenah (WI); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Professional development

Job summary

Plexus Corp in Wisconsin is offering an IT Intern internship (Non-Exempt). The position focuses on development, testing, documentation, and maintenance of systems and applications, with daily IT support responsibilities. The hourly rate is $23–$25, and compensation varies by geographic location and experience.

The role involves resolving routine issues, documenting resolutions, reviewing system alerts, and contributing to SOPs while supporting ongoing projects and cybersecurity best practices.

Qualifications

• Bachelor's degree in Computer Science or MIS in progress for the duration of the internship.
• Junior level status preferred.
• GPA of 3.0 or higher preferred.

Responsibilities

• Ensure user satisfaction by resolving routine operational issues regarding areas of expertise or assignment, utilizing Plexus policies and procedures.
• Utilize strong problem solving skills to resolve service desk tickets and document the process taken to each resolution.
• Review monitoring systems, applications and business services for alerts; analyze performance data to present metrics.
• Develop and/or update project, system and disaster recovery documentation and their supporting Stand Operating Procedures (SOP).
• Assist in the development of simple to moderate new applications to fulfill company needs.
• Completes assigned projects to enhance, maintain and support existing software and hardware.
• Follow standard practices and procedures in analyzing situations or data.
• Uphold the organization's cybersecurity posture by adhering to security policies and procedures.

Skills

Problem solving

Customer service

Team collaboration

Education

Bachelor's degree in Computer Science or MIS (in progress)

Job description

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision.

When we invest in our people, we invest in building a better world.

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth.

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. This is an internship position (Non-Exempt Salary); the hourly range is stated below. The rate offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Hourly Rate:

$23 - $25/hr.

OVERVIEW

The IT Intern is responsible for assisting in the development, testing, documentation, implementation and maintenance of new and current systems and applications as well as assisting in daily IT support functions.

RESPONSIBILITIES

• Ensure user satisfaction by resolving routine operational issues regarding areas of expertise or assignment, utilizing Plexus policies and procedures.
• Utilize strong problem solving skills to resolve service desk tickets and document the process taken to each resolution.
• Review monitoring systems, applications and business services for alerts; analyze performance data to present metrics.
• Develop and/or update project, system and disaster recovery documentation and their supporting Stand Operating Procedures (SOP).
• Assist in the development of simple to moderate new applications to fulfill company needs.
• Completes assigned projects to enhance, maintain and support existing software and hardware.
• Follow standard practices and procedures in analyzing situations or data.
• All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.

MINIMUM QUALIFICATIONS

• Student working toward a Bachelor's degree in Computer Science or MIS for the entire duration of internship.

PREFERRED QUALIFICATIONS

• Junior level status
• GPA: 3.0 or higher is preferred

Physical Requirements:

• N/A

Travel Requirements:

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at [e-mail]. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.