IT Infrastructure & Support Manager

AvantCredit; Chicago (IL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

BlueCross/BlueShield Medical & Dental Insurance

Company cellphone

Free breakfast and lunches

Free stocked kitchen and pantry

Casual dress code

Great company events

Outstanding professional growth opportunities

Job summary

AvantCredit, a fast-growing startup based in Chicago, is looking for an IT Infrastructure and Support Manager to lead the development of a new IT department. This role offers an opportunity to build infrastructure with cloud-based and on-premise solutions for a rapidly expanding company.

Candidates should have a strong IT background, entrepreneurial spirit, and the ability to thrive in an unstructured environment. Benefits include health insurance, casual dress code, and opportunities for professional growth.

Qualifications

• Minimum of 3-4 years of IT experience.
• Experience in startup environments.
• Knowledge of cloud-based and on-premise solutions.

Responsibilities

• Build out and maintain IT infrastructure.
• Manage user management system.
• Setup standardized desktops in contact center environment.

Skills

3-4 years’ experience

Entrepreneurial and self‑driven

Strong academic credentials from a top tier university/college

Linux server & desktop administration

Deployment and administration of open source Kerberos & LDAP

Windows desktop administration

Experience with IT inventorying methods

Experience integrating internal authentication systems with web applications

Education

Bachelor's degree in IT or related field

Tools

Zendesk

RSA or Yubikey

Storage Area Networks

Job description

Avant Credit Corp ("AvantCredit") is a fast‑growing startup that offers tremendous advancement opportunities to its employees. Since its launch in late 2012, AvantCredit, a consumer finance company, has changed the way customers borrow money -- providing them with a new and unique online experience. AvantCredit uses state‑of‑the‑art analytics methods in order to offer its lowest possible interest rates to the widest range of customers. Since inception, AvantCredit has secured $109 million in equity financing and $50 million in debt financing to continue to grow at an exponential pace. Previously, AvantCredit's founders created the leading international online short‑term lender currently employing over 1,000 individuals and generating over $700 million in annual revenue. AvantCredit’s founders have also launched an innovative real estate investment trust that provides affordable housing options in Chicago, Indianapolis and Baltimore with over 8,000 apartments owned and managed. In addition, several of AvantCredit's founders have participated in the prestigious Y‑Combinator startup incubator program in Silicon Valley, the preeminent program of its kind.

Job Description

As IT Infrastructure and Support Manager you will lead the growth of the IT department at AvantCredit as the company goes through a period of hyper growth. In this role you will have a unique opportunity to build out a new IT department for a technology company as it evolves from a small start up to a large multinational organization. You will be responsible for development of both the infrastructure and the organizational structure necessary to scale the business. You will have the opportunity to build a new infrastructure using cloud based and on premise solutions without the burden of legacy infrastructure. You will lead the development of an IT support organization enabling the business to scale. And you will do whatever else it takes to get the job done ranging from network architecture to handling support tickets.

Accountable for:

• Build out and maintenance of IT infrastructure
• Creation and management of user management system
• Setup and deployment of standardized desktops in a contact center environment
• Management of corporate assets
• Stability and maintenance of Telco systems
• Services levels for all Tiers of IT support

Qualifications

• 3-4 years’ experience
• Entrepreneurial and self‑driven
• Thrives in unstructured environments
• Strong academic credentials from a top tier university/college
• Familiarity with deployment and administration of open source Kerberos & LDAP implementations and their integration with RADIUS and Active Directory
• Production server virtualization experience preferred
• Previous experience with Linux server & desktop administration as well as familiarity with Linux‑based tools for authentication and desktop deployments
• Previous Experience with Linux and desktop deployments.
• Knowledge of Windows desktop administration
• while growing out Tier 2 and Tier 3 support layers
• Experience with IT inventorying methods and organization.
• Experience integrating internal authentication systems with web applications using SAML or other technologies preferred
• Experience within a sensitive data environment a plus.
• Zendesk experience is a plus.
• RSA or Yubikey based OTP security appliance deployment experience a plus
• Experience with Storage Area Networks a plus

Additional Information

• Startup culture with access to work directly with senior management
• BlueCross/BlueShield Medical & Dental and VSP Vision Insurance
• Company cellphone
• Casual dress code
• Free Breakfast and lunches during the week
• Free stocked kitchen and pantry
• Great company events
• Outstanding professional growth opportunities

Job Location