Operations Associate

AvantCredit; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Free Breakfast and lunches

Free stocked kitchen and pantry

10 paid days vacation plus 5 days of paid sick time

Free cell phone plan

Great company events and professional growth training opportunities

Job summary

AvantCredit, based in Chicago, is seeking a Strategy & Operations Associate to build and optimize operations. The role involves evaluating processes, launching technologies, and analyzing data, primarily focusing on call center operations.

The ideal candidate will have 2+ years of relevant experience, strong SQL skills, and proficiency in Excel. The company offers a startup culture, casual dress code, free lunches, and opportunities for professional growth.

Qualifications

• 2+ years experience with process improvement, management consulting, and/or analytics required.
• Experience with driving new projects and coordinating across cross-functional teams.
• Startup experience or building new processes is preferred.

Responsibilities

• Build and optimize operations by evaluating processes and launching new technologies.
• Work directly on AvantCredit’s call center operations.
• Analyze data and collaborate with various teams across the company.

Skills

Process improvement

Management consulting

Analytics

Strong SQL knowledge

Proficient with Microsoft Excel

Excellent communication skills

Job description

Avant Credit Corp ("AvantCredit") is a fast-growing startup that offers tremendous advancement opportunities to its employees. Since its launch in late 2012, AvantCredit, a consumer finance company, has changed the way customers borrow money -- providing them with a new and unique online experience. AvantCredit uses state-of-the-art analytics methods in order to offer its lowest possible interest rates to the widest range of customers. AvantCredit has recently secured $34 million in equity and debt financing to continue to grow at an exponential pace ( https://www.avantcredit.com/press ). Previously, AvantCredit's founders created the leading international online short-term lender currently employing over 1,000 individuals and generating over $700 million in annual revenue. AvantCredit’s founders have also launched an innovative real estate investment trust that provides affordable housing options in Chicago, Indianapolis and Baltimore with over 8,000 apartments owned and managed. In addition, several of AvantCredit's founders have participated in the prestigious Y-Combinator startup incubator program in Silicon Valley, the preeminent program of its kind.

Job Description

As a Strategy & Operations Associate, you will build and optimize operations by evaluating processes, launching new technologies and analyzing data. You will work directly on AvantCredit’s call center operations, including Application Support, Loan Processing, Collections, and Customer Service. You will also work closely with Engineering, Finance, Marketing, and other teams across the company.

We are looking for entrepreneurial, self-driven candidates who are excited by the thought of building operations from the ground up (and then making them BIG.) You should be comfortable jumping between data analytics and daily operations, technology and vendor relations. We are looking for a hustler who knows what needs to get done and then goes and does it.

Qualifications

• 2+ years experience with process improvement, management consulting, and/or analytics required
• Experience with driving new projects, balancing business needs vs technical constraints, and coordinating across cross-functional teams
• Strong SQL knowledge required
• Proficient with Microsoft Excel
• Excellent written and oral communication skills
• Experience building new processes, or working within start-up environments is preferred

Additional Information

• Startup culture with access to work directly with senior management
• Casual dress code
• Free Breakfast and lunches during the week
• Free stocked kitchen and pantry
• 10 paid days vacation plus 5 days of paid sick time
• Free cell phone plan
• Great company events and professional growth training opportunities

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