IT Infrastructure Specialist: Reliable Systems & Security

Arkansas Department of Energy & Environment; Little Rock (AR); On-site; USD 66,000 - 108,000; Full time

Job summary

Arkansas Department of Energy & Environment seeks an IT Infrastructure Analyst to design, implement, and maintain agency IT infrastructure, ensuring reliability, security, and efficiency in Little Rock, AR. Responsibilities include managing servers, networks, and storage while driving performance enhancements.

The role emphasizes troubleshooting, cross-team collaboration, and proactive improvements, with opportunities to mentor junior IT staff and support disaster recovery planning.

Qualifications

• Strong analytical and troubleshooting skills to resolve infrastructure issues.
• Excellent communication and collaboration skills across teams.
• Proactive mindset with focus on continuous improvement.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Design, configure, and maintain information technology infrastructure, including servers, networks, and storage systems.
• Monitor system performance and ensure uptime and availability of infrastructure components.
• Troubleshoot and resolve hardware, software, and network issues to minimize downtime.
• Evaluate existing infrastructure and recommend upgrades or improvements supporting growth and efficiency.
• Implement and maintain security measures to protect infrastructure from threats.
• Document infrastructure configurations, procedures, and changes for records.
• Support disaster recovery and backup strategies to safeguard data integrity.
• Collaborate with IT teams, vendors, and staff on infrastructure projects.
• Research emerging technologies and assess their potential impact on infrastructure.
• Provide support and training to end-users and junior IT personnel as needed.

Skills

Analytical thinking

Troubleshooting

Communication

Collaboration

Project management

Education

Bachelor’s Degree in Information Technology, Computer Science, or a related field

Job description

Arkansas Department of Energy & Environment seeks an IT Infrastructure Analyst to design, implement, and maintain agency IT infrastructure, ensuring reliability, security, and efficiency in Little Rock, AR. Responsibilities include managing servers, networks, and storage while driving performance enhancements.

The role emphasizes troubleshooting, cross-team collaboration, and proactive improvements, with opportunities to mentor junior IT staff and support disaster recovery planning.