IT Infrastructure Project / Program Manager

Trigyn Technologies Limited.; City of White Plains (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

TRIGYN TECHNOLOGIES, INC. is seeking an experienced IT Infrastructure Project/Program Manager in Westchester County, NY to lead critical enterprise initiatives across networking, cloud services, and security.

You will coordinate cross-functional teams, manage scope, schedules, budgets, and deliverables while aligning with governance and technical standards. The role demands 10+ years in IT PM with PMP/PgMP, strong infra domain knowledge, and proven vendor management.

Qualifications

• Bachelor's degree in IT, CS, or related field.
• 10+ years of IT project/program management experience focusing on infrastructure.
• PMP, PgMP or equivalent certification preferred.
• Strong background across networking, cloud, servers, storage, and security.

Responsibilities

• Oversee and manage infrastructure programs and projects aligned with business objectives.
• Drive programs across cloud platforms, networking, and digital employee experience.
• Define scope, goals, deliverables, and KPIs with senior stakeholders.
• Develop detailed project plans, schedules, resources, and budgets.
• Lead and mentor project teams; coordinate cross-functional collaboration.
• Manage RFP processes, vendor selection, contracts, and vendor performance.
• Identify risks and mitigation plans; monitor progress and resolve issues.
• Ensure governance, cybersecurity alignment, and data protection compliance.

Skills

PMP/PgMP

Infrastructure mgmt

Stakeholder mgmt

Vendor management

Budgeting

SDLC knowledge

Education

Bachelor’s degree in IT/CS

Master’s degree preferred

PMP/PgMP certification preferred

Tools

MS Project

Azure DevOps

Cloud platforms

VMware/Hyper-V

Job description

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Infrastructure Project / Program Manager. The particulars of the position are as follows.

Project Overview

We are seeking an experienced Infrastructure Program Manager to lead and oversee critical IT initiatives within our enterprise infrastructure portfolio. The ideal candidate will bring strong expertise in IT program and project management, infrastructure technologies, cloud platforms, cybersecurity alignment, and governance frameworks. This role is responsible for driving successful execution by coordinating cross functional teams, managing timelines, budgets, and resources, and ensuring all program activities are aligned with organizational objectives and technical standards.

Job Functions & Responsibilities

• Oversee and manage infrastructure programs and projects, ensuring alignment with business and IT strategic objectives.
• Drive infrastructure programs and projects across areas such as cloud platforms, networking, and digital employee experience, ensuring solutions align with organizational needs and enhance overall IT service delivery.
• Define program and project scope, goals, objectives, and deliverables in partnership with senior management and key stakeholders.
• Develop and maintain detailed project plans, schedules, milestones, resource allocations, and KPIs.
• Lead and mentor project teams, fostering a collaborative, high performance environment.
• Coordinate cross functional teams to gather requirements, design solutions, and ensure timely delivery of project components.
• Manage the RFP process, including issuing bids, evaluating proposals, and selecting vendors or solutions.
• Partner with vendors, contractors, and internal teams to build, test, and implement infrastructure deliverables.
• Proactively identify risks, issues, and dependencies, developing and executing mitigation strategies.
• Monitor project progress and resolve challenges throughout the project lifecycle.
• Ensure compliance with IT governance frameworks, regulations, standards, cybersecurity requirements, and data protection protocols.
• Oversee and manage program and project budgets, ensuring financial alignment and cost effectiveness.
• Track and control expenditures to remain within established budget constraints.
• Provide consistent and transparent communication to stakeholders, delivering updates on project status, risks, issues, and achievements.
• Cultivate strong relationships with internal and external partners to support collaboration and alignment.
• Conduct regular project reviews and effectively manage stakeholder expectations.
• Identify and implement opportunities for process improvements and best practices to enhance delivery effectiveness.

Skills

• Bachelor’s degree in computer science, Information Technology, or a related field; Master’s degree preferred.
• Minimum of 10 years of experience in IT project management, with a focus on infrastructure projects.
• PMP, PgMP, or equivalent project/program management certification.
• Strong technical background across core infrastructure domains, including networking, cloud services, servers, storage, virtualization, and security.
• Proven track record of successfully delivering complex infrastructure projects on time and within budget.
• Demonstrated expertise in infrastructure design and planning, server and operating systems management, network infrastructure and protocols, network virtualization, storage systems, cloud infrastructure, network security, monitoring and performance optimization, and vendor management.
• Excellent communication and stakeholder management abilities, with the capacity to effectively communicate technical concepts to both technical and non-technical audiences.
• Strong problem-solving and decision-making skills, with the ability to analyze complex situations, identify solutions, and drive successful outcomes.
• Experience with project management methodologies (e.g., Agile, Waterfall) and project management tools (e.g., MS Project, Azure DevOps).
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Thorough understanding of project management phases, techniques and tools: Initiate, Planning: definition/scope/requirements, Execute & Control: scope, work plans, resources, deliverables, Q/A, transition planning, etc., Closure: completion and assessment.
• Strong and tested project management skills including: Customer satisfaction management, Sponsor expectation management, Vendor and consultant management, Risk management and issue resolution, Financial management including budgeting, forecasting and reporting, Change Management.
• Ability to work cross-functionally to solve problems and implement changes, analyze decisions and actions for their support of the larger area’s strategic direction; and work with senior management to resolve more complex problems.
• Understanding of the SDLC and other life cycles for the deployment of infrastructure, networking and other non-software projects.

Education & Certifications

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field.
• Certification in project management (e.g., PMP, PgMP) is preferred.
• Industry certifications relevant infrastructure or IT operations and other related fields are advantageous.

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.