IT Infrastructure Manager

IDI: Insulation Distributors Inc.; Chanhassen (MN); On-site; USD 130,000 - 165,000; Full time

Job summary

IDI: Insulation Distributors Inc. in Minnesota is seeking an IT Infrastructure Manager who will design, implement, and support systems across our multi-site distribution network. This hands-on leadership role combines technical engineering with staff oversight.

You will oversee security, cloud migrations, VMware/Azure environments, HelpDesk, and vendor relations, while guiding the team with clear goals and performance feedback.

Compensation ranges from $130k to $165k annually.

Qualifications

• 5+ years of network administration, design and support (DNS, WANs, VPNs, routing, VLANs, firewalls, TCP/IP).
• 5+ years of experience with Active Directory, M365 Administration, and Entra ID.
• 5+ years of experience with Windows Server and VMware administration.
• 3+ years of experience with cloud hyper scalers (Azure).
• Strong knowledge of EDR and MDR security systems.

Responsibilities

• Develop, maintain and execute the IT infrastructure roadmap and strategy.
• Lead modernization, including cloud migration, network upgrades, and mobility.
• Oversee HelpDesk and staff, provide goals and feedback.
• Manage vendor relationships and contract terms.
• Ensure PCI compliance and security practices.

Skills

DNS

WANs

VPNs

Routing

Switching/VLANs

Firewalls

TCP/IP

Wireless access points

Network monitoring

EDR

MDR security

Active Directory

M365 Administration

Entra ID

Windows Server

VMware

Azure

Security best practices

Communication with stakeholders

Project deadlines

Education

Bachelor's degree in CS or IS

10+ years equivalent experience

3-5 years infrastructure leadership

Tools

VMware

Azure

Fortinet

WatchGuard

Entra ID

M365 Admin

Active Directory

Job description

Job Summary

The Information Technology (IT) Infrastructure Manager is responsible for designing, implementing, and supporting systems at IDI’s multi-site distribution organization. This is a working manager role, with hands‑on management of IT infrastructure and security, supporting the evaluation and enhancement of business systems, and overseeing third‑party IT support, data, and communications vendors. Additionally, the IT Infrastructure Manager directs the HelpDesk and infrastructure staff, providing day‑to‑day oversight, setting goals and objectives, developing career plans, and offering job performance feedback.

Compensation: $130K to $165K

Responsibilities/Duties

• Leadership
  • Develop, maintain and execute the IT infrastructure roadmap & strategy.
  • Lead infrastructure modernization efforts, including cloud migration, network upgrades, and mobility.
  • Lead projects, ensuring technology standards and security practices are followed.
  • Provide guidance and mentoring to all infrastructure and HelpDesk staff.
  • Forecast and manage the IT infrastructure budget.
  • Conduct IT feedback sessions with senior leaders.
• Vendor Management
  • Develop, maintain, and enhance partner relationships with technology vendors.
  • Negotiate contracts, pricing, terms and conditions.
  • Hold vendors accountable for delivering projects on time and under budget.
• Technical Engineering
  • Lead system architecture, design, network configuration, wireless deployments, server management, and troubleshooting.
  • Perform hands‑on work in virtualization (VMware), cloud services (Azure), identity management (Entra ID), and networking (Fortinet / WatchGuard).
  • Develop and maintain all network and systems documentation including network diagrams, standards, and policies.
  • Consistently deploy IT assets, such as desktops, laptops, mobile devices, and printers.
  • Deploy IT infrastructure to new and relocated branches.
• Infrastructure Operations
  • Oversee the HelpDesk, ensuring superior customer experience.
  • Manage cloud platforms, voice systems, network infrastructure, storage, and disaster recovery.
  • Continuously improve availability, security and performance of infrastructure.
  • Develop, track, and present team Key Performance Indicators (KPIs).
  • Maintain PCI compliance.
  • Identify and remediate infrastructure vulnerabilities.
• Other Duties:
  • Perform other duties as beneficial to IDI.

Leadership Competencies

• Leads Self
  • Communicates Effectively, and Candidly
  • Drives for Results
  • Demonstrates Accountability
  • Takes Initiative
  • Collaborates
• Leads Others
  • Selects Top Talent
  • Develops Others
  • Thinks Strategically
  • Builds a Strong Culture

Qualifications/Skills

• Technical Proficiency:
  • 5+ years of network administration, design and support, including:
    • DNS
    • Multi-site Wide Area Networks
    • VPNs
    • Routing
    • Multi-layered switching / VLANs
    • Firewalls
    • TCP/IP
    • Wireless access points
    • Network monitoring and performance management solutions
  • 5+ years of experience with Active Directory, M365 Administration, and Entra ID.
  • 5+ years of experience with Windows Server and VMware administration.
  • 3+ years of experience with cloud hyper scalers. Microsoft Azure preferred.
  • Strong working knowledge of Endpoint Detection and Response (EDR) and Managed Detection and Response (MDR) security systems.
• Communication and Training:
  • Must be able to communicate clearly with stakeholders and senior-level personnel
  • Ability to establish and maintain effective working relationships with supervisors, co-workers, and vendors.
• Organizational Skills:
  • Demonstrate strong organizational and interpersonal skills.
  • Demonstrate regular attention to detail and critical thinking skills.
  • Ability to multi-task, work both independently and as part of a team in a fast-paced environment.
  • Ability to meet project deadlines.
• Business Acumen:
  • Gain a solid understanding of all company business processes.

Education/Experience

• Bachelor’s degree in computer science or information systems preferred, or 10+ years of equivalent experience.
• 3 – 5 years in infrastructure leadership.

Benefits

• Health coverage (medical, dental, vision)
• 401(k) with a company match
• Paid time off for vacation and holidays
• Life insurance
• Disability insurance
• Employee assistance program

One of the core values at IDI is Family, and it shows in our benefits! From health coverage (medical, dental, vision) to a 401(k) with a company match, we take care of our team members. Enjoy paid time off for vacation and holidays, plus perks like life and disability insurance and an employee assistance program to support you when you need it most. We know that benefits are an important part of your compensation package, so we’ll share full details on eligibility and benefits during the hiring process.