Senior Manager, IT Infrastructure

Integer Holdings; Plano (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Life insurance

Adoption benefits

Parental leave

401(k) with company match

Job summary

Integer Holdings is seeking a senior leader to drive infrastructure strategy, architecture, and operational excellence in a large-scale enterprise environment. You will lead cross-domain teams across networking, server/cloud, and collaboration platforms, shaping modernization initiatives and ensuring reliable, secure platform delivery.

Travel 10%–15% is expected; a strong background in IT governance, vendor management, and incident/problem/change processes is essential for success in this role.

Qualifications

• Bachelor's degree in Information Technology or related discipline is required.

Responsibilities

• Contribute to definition and execution of infrastructure strategies and platform roadmaps.

Skills

Operational leadership

Cross-domain leadership

Vendor oversight

IT governance

Network knowledge

Server & cloud infra

M365 / collaboration

Endpoint management

ITSM knowledge

Education

Bachelor's degree in Information Technology or related discipline

10+ years IT infrastructure experience

5+ years people leadership

Job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

Customer

We focus on our customers' success

Innovation

We create better solutions

Collaboration

We create success together

Inclusion

We always interact with others respectfully

Candor

We are open and honest with one another

Integrity

We do the right things and do things right

Accountability & Responsibilities:

• Adheres to Integer's Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
• Infrastructure Strategy & Technology Evolution
  • Contribute to definition and execution of infrastructure strategies and platform roadmaps
  • Identify emerging infrastructure and cloud technologies with potential applicability at Integer
  • Evaluate new platform capabilities, tools, and services, providing recommendations on fitness, risk, and value
  • Partner with the Head of Infrastructure on longterm platform direction, investment priorities, and modernization initiatives
  • Balance innovation and stability, ensuring new technologies are introduced responsibly
• Platform Engineering & People Leadership
  • Provide direct people leadership to infrastructure engineering teams across:
    • Network
    • Server / cloud
    • M365 collaboration
    • Endpoint platforms
  • Set clear expectations, goals, and performance standards for team members
  • Coach and develop team members to increase technical depth, ownership, and operational maturity
  • Build a culture of accountability, collaboration, and continuous improvement
  • Lead staffing, workload prioritization, and skill development for infrastructure teams
• Infrastructure Operations & Execution
  • Own daytoday infrastructure reliability, availability, and performance
  • Lead operational response for infrastructure incidents and escalations
  • Ensure consistent execution of incidents, problem, and change processes for infrastructure platforms
  • Manage infrastructure vendor and managed service provider relationships
• Architecture Review Board (ARB) Ownership
  • Chair and own the Infrastructure Architecture Review Board (ARB)
  • Ensure architecture decisions consider:
    • Current operational impact
    • Alignment with futurestate strategy
    • Security and resiliency requirements
  • Use ARB outcomes to inform platform roadmaps and technical investment recommendations
  • Escalate significant architectural or technology risks with options and recommendations
• Architecture Alignment & Standards Execution
  • Execute against enterprise infrastructure architecture and technology standards
  • Partner with Infrastructure Architects to:
    • Validate design intent
    • Preventing architectural drift
    • Surface technical risk and debt
  • Enforce standard implementation patterns through engineering teams
• Integration & Continuous Improvement
  • Integrate acquisition resources and technologies into standard infrastructure platforms
  • Drive lifecycle management, modernization, and technical debt reduction
  • Establish and track KPIs for infrastructure health and ARB effectiveness
  • Improve operational maturity and delivery discipline over time
• Collaboration & Communication
  • Partner with:
    • Service Delivery on infrastructure dependencies impacting users and sites
    • Cybersecurity on secure design, controls, and compliance needs
    • IT leadership on platform roadmaps and investment decisions
  • Communicate infrastructure risks, outages, and delivery status clearly and proactively
• Performs other duties as required.

Education & Experience:

• Minimum Education: Bachelor's degree in Information Technology or related discipline, or with equivalent work experience.
• Minimum Experience:
• 10+ years of ITrelated experience in enterprise infrastructure environments
• 5+ years of demonstrated peopleleadership experience, including leading technical teams and managing performance, priorities, and development
• 5+ years of experience in infrastructure architecture, engineering, or operations roles
• Experience working in customer service or technical service organizations preferred

Knowledge & Skills:

Required

• Strong operational and execution leadership
• Deep technical knowledge across:
• Networking
• Server and cloud infrastructureM365 / collaboration platforms
• Endpoint and device management
• Working knowledge of ITSM (Incident, Problem, Change)
• Ability to lead crossdomain architecture discussions
• Vendor and MSP oversight experience

Preferred

• Experience operating architecture review processes
• Exposure to enterprise architecture frameworks
• Experience in regulated or manufacturing environments

Travel 10% to 15%

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer's success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy.

• medical
• dental
• vision
• disability
• life insurance
• adoption benefits
• Parental leave is available after one year
• supplemental life insurance
• critical illness
• hospital indemnity
• accident insurance
• 401(k) plan with company matching contributions
• 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.