IT Infrastructure Lead – Cloud, Security & Ops (On-Site)

Range USA; Cincinnati (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

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Job summary

Range USA in Cincinnati, OH is seeking an IT Infrastructure Manager to lead a multidisciplinary team responsible for keeping our 50+ retail locations and Store Support Center running smoothly. You will oversee network, cloud, servers, security, endpoints, and telecommunications, while driving modernization and cost efficiency.

Reporting to the Director of IT, you will develop governance frameworks, manage vendor relationships, and deliver reliable, secure technology that supports sales,

Qualifications

• Minimum 3 years IT professional experience.
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
• Hands-on experience with computer networks, network administration and network installation.
• Ability to manage technical personnel.
• Expertise in implementing, configuring, and testing IT solutions.
• Strong creative and analytical thinking.
• Experience in project management, application integration, and cloud computing.
• Proficient in Infrastructure and Operating Systems.

Responsibilities

• Lead, mentor, and manage a team of IT professionals spanning network administration, infrastructure and data, software and applications, and technical support; set clear performance expectations, provide ongoing coaching, and conduct formal performance reviews in alignment with HR processes.
• Own and oversee all IT infrastructure operations across 50+ retail locations and the Store Support Center, including LAN/WAN networking, cloud infrastructure, endpoint management, server infrastructure, and telecommunications; ensure systems remain performant, secure, and available.
• Administer and govern Range USA's AWS cloud environment including EC2, RDS, S3, VPC, IAM, Route 53, and CloudWatch; oversee cost optimization, security posture, backup and recovery processes, and cloud architecture decisions.
• Own Microsoft 365 tenant administration and governance including Exchange Online, SharePoint, Teams, OneDrive, and Intune; oversee Entra ID identity and access management, conditional access policies, and directory synchronization across hybrid environments.
• Lead IT security operations in partnership with managed security providers, including endpoint protection (Aurora), DNS and web security (Cisco Umbrella), external vulnerability management (Arctic Wolf), and email security (Proofpoint); drive remediation prioritization, risk acceptance decisions, and security incident response.
• Develop, maintain, and enforce IT policies, standards, and procedures; author and own formal documentation including security policies, data governance frameworks, runbooks, and root cause analysis reports; ensure alignment with PCI DSS, ATF compliance requirements, and internal control standards.
• Lead infrastructure modernization and migration initiatives. Own project planning, stakeholder communication, risk management, and post-implementation review.
• Oversee IT support for POS systems across all retail locations, including SNIPER platform administration and peripheral device management.
• Manage new store IT buildouts end-to-end, including network provisioning, device imaging and enrollment, POS configuration, account setup, and coordination with store operations, construction, and third-party vendors to ensure on-time, fully operational store launches.
• Own IT vendor relationships and contracts, including negotiation, performance management, and renewal decisions for networking, cloud, security, software, and hardware providers; conduct ongoing cost-benefit analysis to ensure the organization receives best-in-class value.
• Manage the IT department budget, including forecasting, procurement approvals, cost optimization initiatives, and capital expenditure planning in coordination with the IT Director and Finance.
• Deliver change management, incident management, and problem management processes across the IT organization; ensure all changes are documented, reviewed, and communicated; lead post-incident reviews and drive root cause resolution.
• Collaborate with the IT Director, department heads, and executive leadership to align IT strategy with business objectives; translate technical concepts into clear, actionable insights for non-technical stakeholders; represent IT in cross-functional initiatives and leadership forums.
• Maintain comprehensive IT documentation including network topology diagrams, system architecture records, IP schemes, data flow diagrams, and asset inventories; enforce documentation standards across the team. Deliver change, incident, and knowledge management to drive operational excellence.

Skills

IT management

Network administration

Cloud computing

Project management

Security governance

Team leadership

Analytical thinking

Problem solving

Vendor management

Tools

AWS

Microsoft 365

Cisco Umbrella

Proofpoint

Arctic Wolf

SNIPER platform

Intune

Entra ID

Job description

Range USA in Cincinnati, OH is seeking an IT Infrastructure Manager to lead a multidisciplinary team responsible for keeping our 50+ retail locations and Store Support Center running smoothly. You will oversee network, cloud, servers, security, endpoints, and telecommunications, while driving modernization and cost efficiency.

Reporting to the Director of IT, you will develop governance frameworks, manage vendor relationships, and deliver reliable, secure technology that supports sales,