IT Infrastructure Intern | Cloud & Microsoft 365

Vervint; Minneapolis (MN); On-site; USD 22,000 - 33,000; Part time

Job summary

Vervint announces an IT Infrastructure Intern summer 2027 in Minneapolis, MN. You will join the Modern Infrastructure Practice, assisting with cloud, DevOps, Office 365, servers, apps, databases, networks, and storage support while building hands-on skills.

Ideal candidates are pursuing an IT degree or have related experience, with familiarity with Microsoft 365 and interest in cloud services (Azure/AWS). Emphasis on learning, collaboration, and problem solving.

Qualifications

• Pursuing a degree in IT or related work experience.
• Familiarity with Microsoft 365 is required.
• Any experience with Cloud services (Azure, AWS, Virtual Desktops/Machines, Hyper V) is a plus.
• Ability to work on assignments requiring considerable judgement and individual initiative.
• Ability to develop solutions to routine technical problems of limited scope following detailed instructions.
• Desire to expand technical skillset based on exposure to a variety of assignments.
• Ownership mindset with a keen attention to detail.

Responsibilities

• Perform tasks that are well laid out and defined based on incoming help ticket, escalating when appropriate.
• Proactively provide any updates on task progress.
• Maintain a device support agreement reconciliation along with inventory process and procedures.
• Create detailed and accurate documentation on work performed that can be used by others.
• Apply a continuous learning mindset, feeding any learnings from work into documentation and Root Cause Analysis efforts.
• Participate in project work with mentorship and deliver tasks within assigned timeframes.
• Work within the compliance and service level agreement (SLA) reporting structures for our customers.
• Provide input or create artifacts on best practices within the SME skillset.

Skills

Ownership mindset

Attention to detail

Independent problem solving

Willingness to learn

Education

Pursuing IT degree or related work experience

Tools

Microsoft 365

Azure

AWS

Virtual Desktops

Hyper-V

Job description

Vervint announces an IT Infrastructure Intern summer 2027 in Minneapolis, MN. You will join the Modern Infrastructure Practice, assisting with cloud, DevOps, Office 365, servers, apps, databases, networks, and storage support while building hands-on skills.

Ideal candidates are pursuing an IT degree or have related experience, with familiarity with Microsoft 365 and interest in cloud services (Azure/AWS). Emphasis on learning, collaboration, and problem solving.