Tech Support Intern — IT & Cloud Help Desk (Summer 2027)

Elire; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Job summary

Elire, a Minneapolis-based business and IT consulting firm, invites applications for a Summer 2027 Technical Support Internship to join the Operations team. You will gain hands-on experience across help desk, configurations, networks, and desktop IT tasks.

Workload is up to 40 hours per week and paid, with opportunities to support employees, consultants, and internal departments. The role emphasizes teamwork, independence, and exposure to Microsoft 365, SaaS platforms, and IT operations.

Qualifications

• Pursuing degree in IT-related field.
• Proficiency with Word, Excel and PowerPoint.
• Excellent verbal and written English.

Responsibilities

• Understand and set up employee laptops and software needs.
• Support Microsoft technologies: Entra ID, Intune, Exchange Online, SharePoint, Teams.
• Assist with Salesforce and other SaaS platforms used by the org.
• Help with and track IT assets.
• Onboarding/offboarding IT needs and provide end-user desktop support.
• Monitor cloud-based systems and act as the point person for support tickets.

Skills

Strong communication

Organizational skills

Analytical skills

Cultural sensitivity

English proficiency

Education

Pursuing IT degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Elire, a Minneapolis-based business and IT consulting firm, invites applications for a Summer 2027 Technical Support Internship to join the Operations team. You will gain hands-on experience across help desk, configurations, networks, and desktop IT tasks.

Workload is up to 40 hours per week and paid, with opportunities to support employees, consultants, and internal departments. The role emphasizes teamwork, independence, and exposure to Microsoft 365, SaaS platforms, and IT operations.