IT INFRASTRUCTURE ENGINEER II

Fox Communities Credit Union; Appleton (WI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Paid Volunteer Time Off

Job summary

Fox Communities Credit Union is seeking an IT Infrastructure Engineer II to lead design, implementation, and support of our data centers, servers, virtualization, storage, and end-user productivity tools. You will collaborate across projects, ensure system availability, and support vendor procurement and RFP processes.

The role offers initial onsite work at our Appleton corporate office with potential for hybrid work after onboarding. Wisconsin residence is required, with travel as needed.

Qualifications

• Associate’s or Bachelor’s degree in Information Systems certification or equivalent experience
• Three or more years of experience working with server operations and enterprise applications
• Advanced knowledge of enterprise networking including TCP/IP, routing, virtualization, SAN/NAS, Microsoft SQL, Microsoft Azure, Microsoft 365, cloud vendors and IT security
• Scripting knowledge (PowerShell, Python, Batch)
• Ability to manage multiple projects and translate business requirements into technical solutions
• Experience with DR/BCP practices in relation to hybrid cloud offerings

Responsibilities

• Promote Fox’s Mission and Values while delivering infrastructure expertise across projects
• Serve as infrastructure SME to drive successful delivery of initiatives
• Research, plan, and implement new or enhanced infrastructure components
• Provide operational support to maintain system availability and perform deep technical troubleshooting

Skills

Server operations

Enterprise networking

Cloud platforms

PowerShell

Python

Microsoft SQL

IT security

Project management

Communication

Education

Associate’s or Bachelor’s degree in Information Systems

Bachelor’s degree in Computer Science, MIS, or Business

Tools

Microsoft Azure

Microsoft 365

SQL Server / SAN/NAS management

Job description

IT INFRASTRUCTURE ENGINEER II

Fox Communities Credit Union Appleton, Wisconsin, United States

About this position

We currently have a career opportunity for a full-time, IT Infrastructure Engineer IIbased out of our corporate office (Enterprise) in Appleton!After initial onboarding onsite, this position could have the opportunity for hybrid (3+ days onsite/week, 2 remote) work consideration.However, candidates must reside in Wisconsin to be considered.

The IT Infrastructure Engineer II is responsible for providing technical design, solutioning, and direction across projects, initiatives, and operational teams. This includes consulting on new systems, upgrades, reengineering efforts, and ongoing operational support. This role is responsible for defining, implementing, and managing lifecycle standards for IT services and infrastructure, including data centers, servers, desktops, virtualization/cloud platforms, storage (SAN/NAS), monitoring, and end-user productivity tools. Additionally, this position delivers advanced support to ensure system availability and stability across Fox's technology environment, while also supporting RFP development, vendor management, and procurement of hardware, software, and services.

The primary responsibilities of the IT Infrastructure Engineer II role include but are not limited to:

• Promoting and upholding the Fox Purpose, Mission, Vision, and Values
• Providing expert technical consultation across projects; serving as the infrastructure subject matter expert to drive successful delivery of initiatives
• Researching, planning, and implementing new or enhanced infrastructure components and systems to support lifecycle management, key initiatives, and operational reliability
• Providing operational support to maintain system availability and stability, delivering expert-level troubleshooting and deep technical assistance as needed

Candidates for the IT Infrastructure Engineer II position should possess:

• Minimum: Associate’s or Bachelor’s degree in Information Systems certification or equivalent experience
• Preferred: Bachelor’s degree in Computer Science, Management Information Systems, or Business
• Certifications such as: MCSE, VCP, and/or SCSN desirable
• Three or more years of experience working with server operations, systems enterprise, and application technologies
• Advanced knowledge of enterprise networking, including technologies such as: TCP/IP, routing, virtualization, SAN/NAS, Microsoft SQL, Microsoft Azure, Microsoft 365, cloud vendors and solutions, and IT security
• Scripting (PowerShell, Python, Batch) knowledge
• Advanced experience with telephony systems is a plus
• Comfortable being engaged in and/or managing multiple projects at the same time
• Advanced experience with translating business requirements into technical solutions
• Experience supporting and troubleshooting complex technologies
• Familiar with DR/BCP practices in relation to hybrid cloud offerings
• Proven ability to provide efficient and professional response verbally and in writing to all users at all levels of the organization
• Math: intermediate statistics or advanced algebraic equations
• Ability to work in a fast-paced environment
• Ability and willingness to travel and work varied hours, including occasional evenings and weekends

Fox Communities Credit Union is an over $3 billion in assets community-based credit union serving more than 130,000 members at over 20 locations. We take pride in being a progressive, member-owned, full service financial institution dedicated to serving the community.

Fox Communities Credit Union believes our team members are our most important asset. We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, paid time off and caregiver leave! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off!

Equal Opportunity Employer of Protected Veterans