IT Infrastructure Administrator

Employbridge; Pooler (GA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Competitive pay: $30/hour

Medical, Dental, and Vision Insurance

PTO

Paid Holidays

401(k) with Company Match

Stable Monday-Friday Schedule

Job summary

Employbridge is seeking an IT Infrastructure Administrator to support and maintain daily IT operations for a manufacturing facility in Pooler, GA. The role focuses on enterprise infrastructure, networks, systems, and end-user support in a fast-paced industrial setting.

You will coordinate with internal stakeholders and vendors to ensure reliable, secure IT operations and contribute to disaster recovery readiness. This onsite position requires strong problem-solving and communication skills.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field or equivalent work experience.
• 2+ years of experience supporting IT infrastructure, systems administration, networking, or enterprise technical support.
• Experience working with vendors, contractors, or managed service providers.
• Strong troubleshooting and analytical skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Coordinate and support enterprise IT infrastructure including servers, networks, storage, backup systems, virtualization platforms, and Microsoft 365 environments.
• Monitor system health, performance, and availability while identifying and resolving recurring issues.
• Troubleshoot infrastructure-related issues involving endpoints, servers, network connectivity, and business-critical systems.
• Maintain backup verification procedures and support disaster recovery readiness.
• Oversee daily IT support activities to ensure service requests are resolved efficiently.
• Provide escalation support for complex hardware, software, connectivity, and user access issues.
• Review support tickets, asset records, and technical documentation to ensure quality and compliance.
• Assist with onboarding activities, including system access, hardware deployment, and user readiness.

Skills

IT infrastructure

Networking

Vendor management

Troubleshooting

Communication skills

Education

Bachelor's degree in Information Technology

Equivalents experience

Tools

VMware

MECM

Endpoint security tools

Job description

We are seeking an IT Infrastructure Administrator to support and maintain the daily IT operations of a growing manufacturing facility in Pooler, GA. This role is ideal for an IT professional with experience supporting enterprise infrastructure, networks, systems, and end users in a fast-paced corporate or industrial environment.

As the IT Infrastructure Administrator, you will serve as the primary point of coordination between internal stakeholders, corporate IT teams, vendors, and managed service providers to ensure reliable, secure, and compliant IT operations. This position offers the opportunity to work with modern infrastructure technologies while supporting critical business operations.

Key Responsibilities

Infrastructure & Systems Support

• Coordinate and support enterprise IT infrastructure including servers, networks, storage, backup systems, virtualization platforms, and Microsoft 365 environments.
• Monitor system health, performance, and availability while identifying and resolving recurring technical issues.
• Troubleshoot infrastructure-related issues involving endpoints, servers, network connectivity, and business-critical systems.
• Maintain backup verification procedures and support disaster recovery readiness.

Network Administration

• Support Cisco-based LAN/WAN and wireless environments.
• Assist with VLAN management, IP addressing, DHCP, DNS, and network troubleshooting.
• Maintain network documentation, diagrams, inventories, and configuration records.
• Coordinate with managed service providers and vendors on network-related projects and escalations.

Technical Support Oversight

• Oversee daily IT support activities to ensure service requests are resolved accurately and efficiently.
• Provide escalation support for complex hardware, software, connectivity, and user access issues.
• Review support tickets, asset records, and technical documentation to ensure quality and compliance.
• Assist with onboarding activities, including system access, hardware deployment, and user readiness.

Security & Compliance

• Support cybersecurity initiatives and ensure adherence to company security standards.
• Coordinate vulnerability remediation efforts and security-related projects.
• Assist with audits, compliance reviews, and documentation requirements.
• Maintain proper change management and operational procedures.

Documentation & Project Coordination

• Create and maintain SOPs, troubleshooting guides, knowledge-base articles, and infrastructure documentation.
• Coordinate infrastructure upgrades, maintenance activities, and IT projects.
• Communicate project status, risks, and recommendations to leadership and stakeholders.
• Manage relationships with vendors and service providers to ensure timely completion of work.

Qualifications

Required

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent work experience.
• 2+ years of experience supporting IT infrastructure, systems administration, networking, or enterprise technical support.
• Experience working with vendors, contractors, or managed service providers.
• Strong troubleshooting and analytical skills.
• Excellent written and verbal communication abilities.

Technical Skills

• Windows 11 administration and deployment.
• Microsoft 365 administration.
• TCP/IP, DHCP, DNS, VLANs, and wireless networking.
• Endpoint management and cybersecurity best practices.
• Backup and recovery solutions.
• Virtualization technologies.

Preferred Qualifications

• Experience in manufacturing, automotive, or industrial environments.
• Experience with:
• VMware
• Microsoft Endpoint Configuration Manager (MECM)
• Enterprise monitoring and endpoint security tools
• Experience with IT audits, incident management, and infrastructure lifecycle planning.

Certifications

Preferred:

• CCNA or Cisco networking certifications
• CompTIA Network+
• CompTIA Security+
• Microsoft Certifications
• VMware Certifications
• ITIL Foundation
• Competitive pay of $30.00/hour
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) with Company Match
• Stable Monday-Friday Schedule

This position is fully onsite in Pooler, GA and will support office, server room, and manufacturing environments. The role may require occasional lifting of IT equipment, walking throughout the facility, and limited after-hours support for system upgrades or planned maintenance.