Factory IT / Network Specialist

Siemens; Pendergrass (GA); On-site; USD 75,000 - 129,000; Full time

Job summary

Siemens is expanding its manufacturing site in Pendergrass, Georgia and seeks a Factory IT / Network Specialist to support IT infrastructure, OT environments, and cybersecurity for production. The role requires collaboration with corporate IT, engineering, and manufacturing teams to ensure system availability during ramp-up and ongoing operations.

You will manage onsite IT equipment, network connectivity, manufacturing systems, and documentation while helping drive safety and continuous

Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, Network Administration, Engineering Technology, or related field, or equivalent practical experience.
• 3+ years of experience supporting IT infrastructure, networking, or manufacturing technology systems in industrial/manufacturing environment.
• Experience troubleshooting Windows OS, desktop hardware, mobile devices, printers, end-user computing equipment.
• Working knowledge of TCP/IP, DNS, DHCP, VLANs, switching, wireless networking, and network troubleshooting.
• Experience supporting Active Directory, Microsoft 365, endpoint management tools, and IT ticketing systems.
• Experience documenting technical issues, corrective actions, and support procedures.
• Strong analytical, problem-solving, and customer service skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Ability to occasionally lift and transport IT equipment up to 50 pounds.
• Legally authorized to work in the United States without sponsorship.

Responsibilities

• Providing onsite support for factory IT infrastructure including desktops, laptops, printers, scanners, and production-related computing equipment.
• Supporting network operations across manufacturing, warehouse, and office environments including wired and wireless connectivity troubleshooting.
• Monitoring and maintaining production-critical network infrastructure such as switches, access points, cabinets, and devices.
• Providing technical support for manufacturing systems including MES, SCADA, HMIs, industrial PCs, barcode scanners, and printers.
• Assisting with deployment, configuration, maintenance, and lifecycle management of IT assets.
• Supporting user account administration, access requests, password management, and troubleshooting.

Skills

IT infrastructure

Networking fundamentals

Customer service

Multitasking

Education

Associate/Bachelor degree in IT related field

Tools

Cisco networking gear

Microsoft 365 (M365)

SAP

Active Directory

IT ticketing systems

Job description

Job Family: Electrical Products

Req ID: 521785

Factory IT / Network Specialist

At Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That is why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you.

Transform the everyday with us!

At Siemens, we build what matters. As we launch our new, state-of-the-art manufacturing facility in Pendergrass, Georgia , we are excited to invite talented professionals to join our growing team. This site will support approximately 1,700 employees and specialize in Busway and Busplug manufacturing, including metal and bar fabrication, powder painting, plating, epoxy, and assembly operations. We believe diverse perspectives, inclusive leadership, and a strong safety culture help us deliver innovative solutions for our customers and communities.

As a Factory IT / Network Specialist , you will play a critical role in supporting the technology infrastructure that enables safe, reliable, and efficient manufacturing operations. This position is responsible for providing technical support for factory IT systems, maintaining network connectivity across the facility, supporting operational technology (OT) environments, and partnering with Siemens corporate IT, engineering, and manufacturing teams to ensure system availability and cybersecurity compliance during site ramp-up and ongoing operations.

You will make an impact by:

• Providing onsite support for factory IT infrastructure, including desktops, laptops, printers, scanners, mobile devices, and production-related computing equipment.
• Supporting network operations across manufacturing, warehouse, and office environments, including wired and wireless connectivity troubleshooting.
• Monitoring and maintaining production-critical network infrastructure, including switches, access points, network cabinets, and communication devices.
• Providing technical support for manufacturing systems, including MES, SCADA, HMIs, industrial PCs, barcode scanners, label printers, and connected production equipment.
• Assisting with deployment, configuration, maintenance, and lifecycle management of end-user devices and IT assets.
• Supporting user account administration, access requests, password management, and troubleshooting activities.
• Performing software installation, upgrades, patching, and system configuration in accordance with Siemens IT standards.
• Partnering with automation, controls, and engineering teams to support connectivity between production equipment, industrial networks, and enterprise systems.
• Responding to and resolving technical incidents while minimizing downtime and maintaining operational continuity.
• Maintaining accurate documentation of network configurations, system architecture, asset inventories, and support activities.
• Supporting cybersecurity initiatives by implementing security policies, vulnerability remediation activities, endpoint protection, and access controls.
• Assisting in disaster recovery, backup validation, and business continuity activities for manufacturing systems.
• Supporting factory expansion projects, equipment installations, production ramp-up initiatives, and continuous improvement efforts.
• Collaborating with global Siemens IT teams and external vendors to implement technology solutions and resolve complex technical issues.
• Promoting a culture of safety, operational excellence, and customer-focused support throughout the facility.

You will win us over with the following qualifications:

Basic Qualifications:

• Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, Network Administration, Engineering Technology, or a related field, or equivalent practical experience.
• 3+ years of experience supporting IT infrastructure, networking, or manufacturing technology systems in an industrial or manufacturing environment.
• Experience troubleshooting Windows operating systems, desktop hardware, mobile devices, printers, and end-user computing equipment.
• Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, switching, wireless networking, and network troubleshooting.
• Experience supporting Active Directory, Microsoft 365, endpoint management tools, and IT ticketing systems.
• Experience documenting technical issues, corrective actions, and support procedures.
• Strong analytical, problem-solving, and customer service skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Ability to occasionally lift and transport IT equipment up to 50 pounds.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications:

• Bachelor's degree in Information Technology, Computer Engineering, Computer Science, or a related technical discipline.
• Experience supporting manufacturing execution systems (MES), SCADA platforms, industrial PCs, and operational technology (OT) environments.
• Experience supporting factory start-ups, greenfield manufacturing facilities, or large-scale production expansions.
• Knowledge of industrial networking technologies and protocols.
• Familiarity with automation environments, PLC communications, and manufacturing system connectivity.
• Experience working with Cisco networking equipment, wireless infrastructure, and network monitoring tools.
• Understanding of cybersecurity frameworks and best practices for manufacturing environments.
• Experience with SAP, industrial data collection systems, and manufacturing applications.
• Knowledge of backup, recovery, and disaster recovery processes within production environments.
• Experience supporting highly automated manufacturing facilities.

Preferred Certifications:

• CompTIA A+ CompTIA Network+ CompTIA Security+ Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• Microsoft Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Azure Administrator Associate
• ISA/IEC 62443 Cybersecurity Training or Certification

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose, adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#LI-VC1 #On-Site #SiemensMFGcareer #MFGPendergrassGeorgia

$74,970 $128,520 10%

Organization: Smart Infrastructure

Job Type: Full-time

Category: Information Technology