IT Info Sys and Infr Eng IV

IdahoPTV; Boise (ID); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Vacation and sick leave

PSLF

PERSI retirement

Life insurance

Wellness programs

Job summary

The State of Idaho, Information Technology Services (ITS) in Boise is seeking an IT Systems and Infrastructure Engineer IV to design, implement, and support enterprise infrastructure. The role demands leadership in strategic technology planning and in complex network/server/storage projects, with a focus on reliability and security across agencies.

Responsibilities include overseeing architecture, interfacing with stakeholders, and guiding deployment and optimization efforts.

Qualifications

• Associate degree or equivalent IT coursework or 2+ years of IT work experience within the last five years.
• Three+ years planning, installing, maintaining, and troubleshooting network/server/storage systems as part of primary responsibilities.
• Two+ years resolving network or server problems as a core duty in the last five years.
• Two+ years collaborating with end users to develop IT solutions for business needs.
• Experience as a project leader on a multi-phase project within the last two years.
• Some knowledge of supervisory practices gained through work assignments or relevant coursework.

Responsibilities

• Troubleshoots technology problems with awareness of architectural context.
• Participates in system design and shares technical insights with agency stakeholders.
• Translates business requirements into technology solutions and networks.
• Develops plans to address implementation obstacles and risks.
• Provides input into the technology plan and ensures alignment with infrastructure goals.
• Leads and contributes to multi-phase projects and large deployments.

Skills

Network administration

Server administration

Storage systems

Troubleshooting

Leadership

Project coordination

Education

Associate degree in IT or related field

Equivalent work experience

Tools

Cisco IOS

Windows Server

VMware

Job description

Posted 2 days ago | Apply before October 19, 2026

Description

Information Technology Services - ITS
State of Idaho Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

Information Technology Services is a team of dedicated professionals providing core technology and cybersecurity services to agencies statewide, enabling state employees to serve Idaho's citizens. We sincerely hope you will consider being part of our success!

Information Technology Services (ITS) currently has an opening for an IT Systems and Infrastructure Engineer IV position in our Chinden office in Boise. This position will be responsible for designing, developing, testing, installing, and/or deploying technologies, and work that typically includes contingency planning, configuration management, direct maintenance, and problem resolution.

The selected individual must have the ability to provide leadership in strategic technology planning and in the design, enhancement, implementation, and consultation on complex enterprise network, server, or storage infrastructure; translate business requirements into business systems or networks; manage the development and implementation of complex systems, storage or networking infrastructure including systems administration, installation and maintenance; perform related work.

Please note: The successful candidate will be required to pass multiple, comprehensive fingerprint-based background checks specific to the agencies ITS supports.

Example of duties:

• Troubleshoots technology problems, factoring in an understanding of technical architecture;
• Participates in system design, and contributes to technical insights and ideas with agency stakeholders;
• Anticipates implementation obstacles and develops plans to address them;
• Analyzes cross-technology and cross-platform issues;
• Provides input into the technology plan for the organization and ensures that plans are integrated effectively with other aspects of the technical infrastructure;
• Solves technical problems that may never have been encountered previously in the organization;
• Provides recommendations for investment in new products and technology solutions, supported by appropriate ROI, total cost of ownership, and/or cost benefit analyses.

Minimum Qualifications:

Considerable knowledge of:

• Current information technology trends and capabilities. Typically gained by an associate degree or equivalent college level/vocational-tech coursework directly related to current information technology OR at least two years of work experience in information technology. Education and experience must be within the last five years.

Experience:

• Planning, installing, maintaining, troubleshooting more than one element of architectural/infrastructure systems (e.g., network, server, or storage systems). Typically gained by at least three years of full-time work experience where installing, maintaining, and troubleshooting network, server or storage systems was part of your primary job responsibilities.
• Resolving network or server problems. Typically gained by at least two years of full-time work experience (within the last five years) where resolving network or server problems were part of their primary responsibilities.
• Working with end users to develop and implement information technology solutions for user computing needs in a business environment. Typically gained by at least two years of full-time work experience interviewing and consulting with clients/users to develop and implement solutions to meet computing requirements in a business environment as a primary responsibility of the job.
• Experience as a project leader and team member on a multi-phase project. Typically gained by work experience as an active team member in at least one major project of six months duration or longer. Experience must be within the last two years.
• Some knowledge of supervisory practices. Typically gained through supervisory experience that required work assignment, direction and monitoring with responsibility (or with significant input) for hiring employees, preparing performance evaluations, and resolving employee problems; or successful completion of courses or seminars that included all five elements of management: planning, organizing, staffing, directing, and controlling.

This position is eligible for the state benefits package, including:

• Excellent low-cost medical, dental, and vision insurance
• Generous vacation and sick leave accrual beginning as soon as you start
• Eligibility for the Public Service Loan Forgiveness Program (PSLF)
• Participation in one of the nation's best state retirement systems: PERSI
• Life insurance
• Wellness programs; ongoing training opportunities; and more

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.