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A leading technology company is seeking a Technical Project Manager to oversee the implementation and coordination of voice and data services. The ideal candidate will have experience in managing multiple projects, strong organizational skills, and the ability to interact with vendors and contractors. This role entails ensuring all technical installations meet established standards and requires proficiency in project management software and effective communication.
RESPONSIBILITIES:
- Order and implement the following technologies: Wireless, VOIP, Data routing/switching, call routing technologies, infrastructure, and cabling services as needed.
- Manage multiple install projects simultaneously.
- Consult with branch resources to define needs and requirements in accordance with established standards.
- Order and facilitate the installation of POTS lines for alarm services when applicable.
- Analyze location for new or existing voice/data services and order via vendor portals or process.
- Work with vendors to establish requirements needed based upon scope of work and bill of materials.
- Ensure the completion of standardized tasks and processes to coordinate, implement, install, and test all technical aspects of the enterprise voice and data network and infrastructure, based on defined standards.
- Test and identify any shortfalls in the initial installation and work follow-up issues to completion.
- Ensure timely and accurate documentation and tracking of work-order activities in defined enterprise tools, to include completion of all tasks (ServiceNow, SharePoint, Project, Planner).
- Coordinate with internal engineering, project management, response teams, and security groups, as well as manage third party contractor activities to ensure location connectivity.
- Participate in associate meetings and communicate any concerns to management.
QUALIFICATIONS:
- 3 years of experience is required. Applies broad job knowledge of own job area or basic job knowledge across multiple job areas.
- Ability to organize and prioritize work.
- Ability to effectively communicate verbally and in writing.
- Ability to develop and deliver effective presentations to groups.
- Efficiently operate computers, tablets, and mobile devices.
- Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams).
- Knowledge of project/task management systems preferred. (ServiceNow, SharePoint, Project, Planner)
- Experience with coordination of voice, data, and wireless technologies preferred.
- Familiarity with basic networking hardware needed for a network.
- Poise and maturity to interact at all levels of the organization as well as third-party contractors.
Comments for Suppliers: Remote - Monday through Friday 8 am to 5 pm EST; 1-hour unpaid lunch.
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