IT Imaging Technician and Deployment Specialist

Evolver Inc; Washington (District of Columbia); On-site; USD 42,000 - 62,000; Full time

Job summary

Evolver Inc in Washington, DC is seeking an IT Imaging Technician to support laptop provisioning, imaging, and deployment for a federal customer. This on-site role covers applying baseline images, software installs, and deployment readiness for thousands of users in the National Capital Area.

The ideal candidate has 2+ years imaging experience, strong QA, and familiarity with ServiceNow and asset management. Competitive benefits accompany this enterprise IT opportunity.

Qualifications

• Strong customer service skills and ability to communicate clearly.
• Experience imaging, provisioning, or deployment of laptops/workstations.
• Familiarity with imaging processes and asset records.

Responsibilities

• Apply customer-approved baseline images to laptops and workstations in preparation for deployment.
• Install, configure, and validate software applications based on organizational and user-specific requirements.
• Verify user account information and ensure devices are configured in the appropriate Organizational Unit (OU) prior to deployment.
• Conduct quality assurance checks to ensure systems meet customer standards and deployment requirements.
• Coordinate with other IT support teams to ensure device readiness and compatibility with enterprise systems.
• Prepare equipment for deployment, including laptops, monitors, docking stations, printers, and associated peripherals.
• Troubleshoot hardware, software, and deployment-related issues using established procedures and documentation.
• Follow established imaging, deployment, and asset management processes and procedures.
• Update and maintain ticket, deployment, and asset records within ServiceNow and other authorized systems.
• Document deployment activities, system configurations, and issues encountered during the provisioning process.
• Adhere to organizational security policies, configuration standards, and asset management requirements.
• Perform other duties as assigned in support of fulfillment and deployment operations.

Job description

Evolver Inc in Washington, DC is seeking an IT Imaging Technician to support laptop provisioning, imaging, and deployment for a federal customer. This on-site role covers applying baseline images, software installs, and deployment readiness for thousands of users in the National Capital Area.

The ideal candidate has 2+ years imaging experience, strong QA, and familiarity with ServiceNow and asset management. Competitive benefits accompany this enterprise IT opportunity.