IT Help Desk Admin II — ESOP, Growth & On-Site Tech

Span Construction & Engineering, Inc.; Madera (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Participation in ESOP program

Health insurance, dental/vision, life

Job summary

Span Construction & Engineering, Inc. is seeking an IT Help Desk Administrator II-III to maintain computer systems, support users, and manage software across in-house and remote environments.

This role focuses on uptime, performance, and data security within a fast-paced setting at our Madera, CA headquarters. The position requires 2+ years IT experience for II or 4+ years for III, with certification goals including CompTIA and M365 Fundamentals; join a company that values safety, collaboration,

Qualifications

• 2+ years IT related experience for Level II or 4+ years for Level III.
• Proactive in maintaining uptime and resolving user issues in a fast-paced environment.
• Willingness to pursue certifications such as CompTIA and Microsoft 365 Fundamentals within the first year.

Responsibilities

• Provide company-wide IT support for hardware, software, and network issues.
• Maintain, configure, and troubleshoot computer systems and mobility devices.
• Assist with administration of company applications and user access across projects.

Skills

IT support

Desktop support

Networking basics

Troubleshooting

Customer service

Education

High school diploma

Bachelor's degree in IT or related field

Tools

Smartsheet

BIM360

SPANConnect

Expensify

Citrix

Procore

Microsoft 365

Job description

Span Construction & Engineering, Inc. is seeking an IT Help Desk Administrator II-III to maintain computer systems, support users, and manage software across in-house and remote environments.

This role focuses on uptime, performance, and data security within a fast-paced setting at our Madera, CA headquarters. The position requires 2+ years IT experience for II or 4+ years for III, with certification goals including CompTIA and M365 Fundamentals; join a company that values safety, collaboration,