Tasks and responsibilities
- You analyze business needs and translate them into functional analyses and technical designs.
- You prepare functional specifications and align them with the business.
- You translate functional requirements into clear technical specifications so that developers can work with them.
- You document both existing functionalities via reverse engineering and new developments.
- You support applications in various technologies, including .Net, Microsoft Dynamics and SAP, with attention to incident tracking, releases, user support, training and monitoring.
- You handle tickets in the context of incident management and analyze defects in a clear and efficient manner.
- You prepare test scenarios, carry out ICT tests and support the business with acceptance testing.
- You carefully apply working methods within change and release processes, for example according to ITIL principles.
- You actively participate in refinements, write and split user stories and lead refinement sessions or workshops where necessary.
- You participate in workshops and meetings with business and ICT colleagues based on your functional and technical knowledge.
- You identify the consequences and possible risks when standards are deviated from.
- You contribute to knowledge preservation and knowledge transfer within the team.
- You think pragmatically and solution-oriented within the agreed scope.
- You work closely with analysts, developers and business stakeholders and report to the team lead and/or product owner.
Your profile
- You have extensive experience as a functional analyst.
- You have a strong background in application support, such as incident tracking, release support, user guidance, training and monitoring.
- You have experience with Microsoft Dynamics FinOps 365.
- You are familiar with change and release processes, for example within an ITIL context.
- You work smoothly within an agile environment, preferably according to Scrum.
- You have experience with JIRA as a tracking tool.
- You have experience with refinements, including writing and splitting user stories and facilitating refinement sessions or workshops.
- Experience within the utilities sector, specifically in the context of an energy supplier, is required.
- You have knowledge of energy market communication, such as MIG6 or MIG DGO.
- You are versatile and can take on both functional and more technical tasks.
- You can read and understand .Net code.
- You have experience with project methodologies and with preparing test scenarios.
- You are agile, adapt quickly to changing circumstances and continue to work efficiently in an evolving context.
- You communicate diplomatically and professionally with diverse stakeholders.
- You can express yourself well in Dutch and can also work with English.
Aanbod
You will be part of a growing SME with room for initiative and personal development. We ensure that you find yourself in a challenging but pleasant working environment with nice colleagues. Together with you, we outline a career plan, with attention and budget for additional training / certifications. You can count on a motivating salary, supplemented with extra-legal benefits, including company car (or alternative allowance).
(Freelance is also possible)